Nutrition Advisor / Retail Assistant

Raw Essentials is on a mission to improve the life of every cat and dog by helping owners feed what's naturally best for their pet. We're recognised as the raw feeding experts, operating from 17 stores across New Zealand, and offering personalised advice and a wide range of locally sourced and 100% natural products.

We're looking for a passionate person who lives our values of being friendly, curious, responsive, knowledgeable and essential to nourish our new Warakei Road store.

You and your team will provide advice and education for pet owners to help their dogs and cats eat their way to better health through a consistent level of outstanding service.

About Our Role

We currently have a permanent part-time role available for the Wairakei Road store, working 2 days (Friday and Saturday, approx. 14 hours). The opportunity is also there to cover up at our existing Tower Junction store when needed, so extra flexibility would be an advantage.

In addition to customer service and keeping the shop looking amazing, you'll provide advice and education for pet owners to help their dogs and cats eat their way to better health with a species-appropriate, 'raw meaty bones' diet. Full training in all aspects of raw feeding for cats and dogs will be provided.

We sell frozen pet food, and our stores get regular frozen deliveries, so you'll need to be strong, active and willing to get 'stuck in' to unpack deliveries and keep the freezers fully stocked throughout the day.

About Your Responsibilities

Key responsibilities include :

• Case management
• Day to day running of the shop
• Maintenance of customer records
• Preparing and packing Online orders

About You

If you have a flair for customer service, excellent communication skills, great attention to detail and an enthusiasm for natural animal health & well being, we'd love to hear from you.

Our ideal candidate will :

Applicants for this position must have the right to work in New Zealand.

What's in it for you?

This is a unique opportunity to be involved in a growing, sustainable, NZ-owned and operated company that truly cares about their people and their product.

We offer a development-focused environment and positive team culture. Hourly rate will be dependent upon skills and experience, and employees enjoy a staff discount.

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