Duty Manager

Overview

Rydges Wellington is a 4.5 star hotel property perfectly located in the heart of Wellington that offers 280 guest rooms, 24 hour reception, contemporary dining for breakfast, lunch and dinner, conference facilities, gym and pool services and a multitude of nearby activities.

We are looking for a Part - Time Duty Manager to join our busy team. Experience in customer service is essential. This role holds the responsibility for the efficient running of hotel operations. Minimum guaranteed hours 24 but candidate should be available to work 5 days a week if required.

Responsibilities

• Oversee the efficient operation of hotel services and guest interactions as part of the Duty Manager role.
• Lead and supervise team members; maintain a high standard of service and guest satisfaction.
• Resolve guest issues and conflicts with a focus on the best outcome for all parties.
• Maintain professional appearance and grooming; demonstrate excellent communication and leadership.
• Prioritise tasks effectively and work well under pressure while maintaining composure.
• Support ongoing learning and development to enhance skills and career progression.

Qualifications & Attributes

Benefits

Applicants for this position should have NZ residency or a valid NZ work visa.

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Application questions

Your application will include the following questions :

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