Catering And Luggage Coordinator

Keep New Zealand on track in a service and safety critical environment

Catering and Luggage Coordinator

Fixed term, part-time 20hrs per week role

Full rotating roster Monday to Sunday, 4-6 hours per day, 4am start

At KiwiRail, we're proud to connect people and places across Aotearoa in a safe, sustainable way.

Great Journeys New Zealand is our scenic tourism arm, showcasing the beauty of our country by rail.

We're committed to delivering exceptional experiences – and that starts with our people.

Join a team where collaboration and community matter, and every role contributes to keeping New Zealand on track.

Based in Christchurch, you'll coordinate catering and luggage operations across our scenic trains.

You'll make sure our onboard teams are stocked with everything they need – from food and beverages to supplies – while ensuring quality, compliance, and customer satisfaction.

You'll also manage supplier relationships, maintain stock records, and help support special charter services.

With safety at the heart of everything we do, you'll play an important part in upholding high standards across the board.

This position requires an 'immediate' start and will continue till 28th February

Based on an assessment of the business needs, this fixed term duration may be extended.

We're looking for someone with a proactive attitude and strong attention to detail.

You'll be organised, energetic, and a great communicator.

Your ability to adapt, problem-solve, and stay calm under pressure will set you up for success.

You'll also bring :

Proven customer service skills and a professional, approachable manner

Strong interpersonal and communication skills with confidence in radio communication

Physical fitness and resilience – this role is active, hands-on and includes heavy lifting

Ability to work independently using initiative with a 'can-do' mindset

High level of integrity and trust handling secure items (including alcohol), no serving required

Availability for rotating shift work, including weekends and public holidays

Experience in catering, tourism, or related industries

Familiarity with food safety practices and inventory management

NCEA level 2

Nou te rourou | What's in it for you

At KiwiRail, we support your journey as much as our customers'.

You'll enjoy :

A competitive salary and wellbeing-focused benefits

Comprehensive training and ongoing development

Opportunities to grow your career across our network

A chance to be part of a close-knit team delivering world-class rail experiences

The satisfaction of contributing to a sustainable, future-focused transport service

Kua rite, kia rite | Ready to Make a Difference?

If you're ready to bring energy, care, and coordination to this unique role, apply now and help us deliver memorable journeys across New Zealand.

KiwiRail is committed to an inclusive workplace.

We welcome applications from diverse communities and support flexible, accessible working arrangements where possible.

All aboard for a rewarding career with KiwiRail!

Me pehea te tuku tono | How to Apply

Submit your CV and cover letter online.

If you're a current KiwiRail employee, please apply using your internal profile.

Ra aukati | Applications close :

30th November

• (unless filled sooner)

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