Talent.com
Senior Support Worker

Senior Support Worker

TaranakiNew Plymouth, Taranaki, New Zealand
5 days ago
Job description

Pay & Benefits Staff discounts, Free gym membership, wellness day

Listed Fri 31 Oct, 10 : 12 am

Type Part time, Permanent

Senior Support Worker – Te Whare o Tapatahi

Part-Time | YMCA Ngamotu | Taranaki

About Us

Te Whare o Tapatahi is a kaupapa Maori-informed emergency shelter supporting tane experiencing homelessness. Operated by YMCA Ngamotu, we offer sleeping, bathroom, laundry, and kitchen facilities for up to 20 tane. Currently open three nights a week, we’re expanding to a seven-night service and growing our daytime programme.

More than a shelter, Tapatahi is a space of connection, healing, and empowerment. Our mahi is grounded in manaakitanga, kotahitanga, and whanaungatanga, creating a safe and inclusive environment for our whanau.

The Role

We’re hiring two permanent part-time Senior Support Workers to lead overnight operations. You’ll supervise junior staff, support tane directly, and ensure the shelter runs safely and smoothly. You’ll work alongside security and junior staff to uphold a trauma-informed, mana-enhancing environment.

Key Responsibilities

  • Crisis response and de-escalation
  • Accurate record-keeping and shift reporting
  • Promoting culturally responsive care
  • Liaising with external agencies to support client outcomes

Rostered shifts (14.5–23 hrs / week) :

  • 6 : 00 pm – 9 : 30 pm
  • 10 : 00 pm – 7 : 00 am
  • 6 : 00 am – 2 : 00 pm
  • What You’ll Bring

  • 2+ years’ experience in homelessness services, social work, or emergency accommodation
  • Ability to take charge of both staff and guests, effectively manage emerging issues, and ensure the smooth operation and safety of the facility.
  • Empathy and understanding of homelessness challenges
  • Knowledge of Te Tiriti o Waitangi and Te Ao Maori values
  • Crisis response and trauma-informed practice experience
  • Strong communication and interpersonal skills
  • Strong time management skills, and ability to multi-task
  • Understanding of mental health, addiction, and domestic violence services
  • Full, clean driver’s licence
  • Desirable

  • Experience in kaupapa Maori or bicultural settings
  • Familiarity with Housing First, harm reduction, and strength-based approaches
  • Ability to speak Te Reo Maori or a Pacific language
  • What we can offer

  • Ongoing professional development and training
  • First Aid certification support
  • Staff concessions on childcare, OSCAR services, holiday programmes, birthday parties, and facility use
  • Free membership to our Fitness Centre
  • Free onsite parking
  • A paid Wellness Day Off each year
  • Join Us

    If you’re passionate about social justice and want to be part of a transformative service, we’d love to hear from you. Apply with your CV and cover letter.

    Note : Applicants must have NZ residency or a valid work visa. YMCA Taranaki is committed to child protection and adheres to the Children’s Act requirements, including police checks and references.

    Apply now for this role or get more information by contacting Recruitment.

    #J-18808-Ljbffr

    Create a job alert for this search

    Support Worker • New Plymouth, Taranaki, New Zealand

    Related jobs
    • Promoted
    Senior Management Accountant

    Senior Management Accountant

    NorthpowerNew Plymouth, Taranaki, New Zealand
    At Northpower, we don’t just provide essential infrastructure we empower communities, industries, and people to thrive.Behind our operational success is a strong, commercially focused finance team ...Show moreLast updated: 5 days ago
    • Promoted
    Resident Doctor - General Medicine - Beautiful Taranaki Region

    Resident Doctor - General Medicine - Beautiful Taranaki Region

    Head MedicalNew Plymouth, Taranaki, New Zealand
    Discover Medicine in One of New Zealand’s Most Breath taking Regions!.Advance your medical career while enjoying a truly enviable lifestyle. Taranaki offers the best of both worlds - a progressive h...Show moreLast updated: 5 days ago
    • Promoted
    Long Life Assistant

    Long Life Assistant

    Woolworths GroupSouth Taranaki, New Zealand
    About the RoleWe're looking for a Long Life Assistant to join our Woolworths New Zealand team.We're proud of the diversity of our team and the roles they play in running our store - this role is gr...Show moreLast updated: 30+ days ago
    • Promoted
    Fitters / Welders

    Fitters / Welders

    Eagle RecruitmentTaranaki, Taranaki, New Zealand
    Wanted FITTERS / WELDERS for Eagle Recruitment NZ.Eagle Recruitment NZ is seeking skilled and experienced Fitters / Welders to join our team. The successful candidate will be responsible for fabricating...Show moreLast updated: 23 days ago
    • Promoted
    Support Engineering Manager

    Support Engineering Manager

    CanonicalWorkFromHome, Taranaki, New Zealand
    Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiat...Show moreLast updated: 30+ days ago
    • Promoted
    Casual Retail Assistants

    Casual Retail Assistants

    PascoesNew Plymouth, Taranaki, New Zealand
    Below is a brief description of this vacancy.This page outlines the vacancy and the key skills and responsibilities for the role. We are on the hunt for some stars to help our New Plymouth store to ...Show moreLast updated: 30+ days ago
    • Promoted
    Scaffold Coordinator

    Scaffold Coordinator

    Srg GlobalNew Plymouth, New Zealand
    We're looking for an experienced Scaffold Coordinator / Supervisor to take charge of our Taranaki team.If you've got solid NZ scaffolding experience — around 7-10 years on the tools and ideally 1-2...Show moreLast updated: 2 days ago
    • Promoted
    Support Worker - Hawera (Casual)

    Support Worker - Hawera (Casual)

    Ihc GroupTaranaki, New Zealand
    Casual role based in Hawera - there are no guaranteed hours of work, you will be offered shifts as needs arise.Must have flexibility across days, evenings, sleepovers and weekends.As a Support Work...Show moreLast updated: 30+ days ago
    • Promoted
    Support Worker - Hawera

    Support Worker - Hawera

    Ihc GroupTaranaki, New Zealand
    Opportunities available in Hawera!.Rostered shifts - you must be able to work daytime, evening, sleepover, and weekend shifts. Earn while you learn, gain nationally recognised qualifications!.The ro...Show moreLast updated: 30+ days ago
    • Promoted
    Hairdressers ( Multiple Vacancies)

    Hairdressers ( Multiple Vacancies)

    Khan Bhandal LimitedStratford, Taranaki, New Zealand
    BrowNZ Barber is seeking skilled and creative Hairdressers to join our professional.The ideal candidates will have hands-on. Consult with clients to determine their desired hairstyle and assess hair...Show moreLast updated: 12 days ago
    • Promoted
    Learning Support Coordinator (Lsc)

    Learning Support Coordinator (Lsc)

    Woodleigh SchoolTaranaki, New Zealand
    Primary and intermediate (Years 1–8) / kura tuatahi, Certificated teacherEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technology...Show moreLast updated: 1 day ago
    • Promoted
    Long Life Assistant

    Long Life Assistant

    Woolworths Ltd.New Plymouth, New Zealand
    Be among the first 25 applicants.Start day End day Start time End time Monday Monday 4 : 00 AM 8 : 00 AM Friday Friday 3 : 00 PM 8 : 00 PM Saturday Saturday 3 : 00 PM 8 : 00 PM. Working with Woolworths Supermar...Show moreLast updated: 1 day ago
    • Promoted
    Caregiver - Part Time - Dementia

    Caregiver - Part Time - Dementia

    Ryman HealthcareNew Plymouth, New Zealand
    Are you an experienced Caregiver who finds it fulfilling to care for residents with dementia?.Jean SandelRetirement Village has an opportunity for you. Help and support the most precious people we k...Show moreLast updated: 9 days ago
    • Promoted
    Urgent! Process Workers

    Urgent! Process Workers

    TaranakiStratford, New Zealand
    Are you looking for a hands-on, rewarding job with steady hours and great benefits?.We're hiring Meat Processing Workers to join our client's hardworking team in a fast-paced, clean, and safety-foc...Show moreLast updated: 1 day ago
    • Promoted
    Senior Programme Assistant -So New Plymouth

    Senior Programme Assistant -So New Plymouth

    TaranakiNew Plymouth, New Zealand
    Join the Fun at School's Out as a Senior Programme Assistant for our New Plymouth programme.Are you passionate about kids, creativity, and making every day an adventure?. At School's Out, we're all ...Show moreLast updated: 2 days ago
    • Promoted
    Probation Officer - Hawera

    Probation Officer - Hawera

    TaranakiSouth Taranaki, New Zealand
    OverviewAs Probation Officer for Ara Poutama Aotearoa, you will work with people we manage in the community and their whanau to address criminogenic behaviours and reduce reoffending.Using principl...Show moreLast updated: 1 day ago
    • Promoted
    Allied Health Professional

    Allied Health Professional

    TdhbNew Plymouth, New Zealand
    Advert Occupational therapist - Allied Health Professional ART and ARTHA(TAR • • • • •).Permanent, Permanent, Part time role (70 hours per fortnight). Rostered service, operating Mon - Sun 7am to 5 : 30pm....Show moreLast updated: 17 days ago
    • Promoted
    Senior Project Manager - Technology

    Senior Project Manager - Technology

    PowercoNew Plymouth, New Zealand
    Senior Project Manager - Technology.New Plymouth, Wellington or Tauranga with remote and flexible working options available. At Powerco, we're on a mission to modernise the way we work, tightening u...Show moreLast updated: 1 day ago