Help Desk / Contracts Administrator

Green by Nature is a leading greenspace and full facilities maintenance company and is committed to delivering solutions and excellent service to our clients across Auckland and further afield. We currently have an opening, to join our Help Desk team on a 12 month fixed term basis to cover maternity leave! Ideally, this role will start in mid-January

• so if you're looking for a new role for the year, this is for you!

About the role :

We are looking for an enthusiastic Help Desk / Contracts Administrator who thrives in a busy and collaborative environment and is focused on delivering exceptional business support. Based from our depot in Henderson, this is a key role within our team and carries a significant amount of responsibility and we seek interest from highly motivated individuals who enjoy a challenge and take pride in delivering a high standard of customer service.

Your responsibilities will include :

Customer Service : Providing top-notch customer service both internally and externally, building and maintaining strong relationships

Data Entry : Accurately recording project and job-related information in multiple databases and ensuring tasks are managed to completion

Asset Management : Overseeing and updating the asset management system

Subcontractors : Maintaining subcontractor databases, prioritising and allocating workloads

Monthly Reports : Analysing data and preparing monthly reports for management and customers

Accounts : Meeting financial reporting deadlines, completing monthly invoicing processes, raising purchase orders, invoices, and work orders

Management Support : Providing high-level support to the Operations Manager, Team Leaders, and their teams

What we're looking for :

Our ideal candidate will have experience working in a similar industry. Other attributes include :

The ability to develop and maintain relationships with internal stakeholders, clients, and subcontractors

Excellent verbal and written communication as well as excellent report writing skills

Experience in financial management and proficient in tasks such as raising purchase orders, invoicing, and handling monthly billing procedures

Proficiency in the Microsoft suite of programs, Excel, Word, Outlook and demonstrated expertise in data entry

Most importantly, we're looking for a self-motivated team player who takes initiative, effectively manages their time across tasks, and consistently meets deadlines with minimal supervision. A strong commitment to going above and beyond is essential!

Why Join Us?

Be part of a business that has been an industry leader for over 30 years

Contribute to a rewarding role, helping upkeep the community

Annual wellness benefit (after qualifying period) and annual salary review

Internal and external opportunities for learning and development

About Us : Since

In accordance with the Company's Drug & Alcohol Policy, the successful candidate will be required to undergo and pass a pre-employment drug test.