Senior Administrator - High and Complex Needs Interagency Service - Wellington

Mō te ūnga | About the role

Join our High and Complex Needs (HCN) Interagency Unit, where we collaborate with multiple government sectors and non-government agencies to develop effective and individualised solutions for tamariki and rangatahi with high and complex needs.

We're looking for an experienced Administrator to join our HCN team. To succeed in this role, you will have the ability to learn quickly and be flexible and resilient, and most importantly, be a team player.

The purpose of the senior administrator role is the coordination and provision of quality administration services administrative support to the HCN Leadership Team, HCN board and HCN staff.

Reporting to the Manager HCN, this role ensures the smooth functioning of the HCN Unit by :

• Delivering reliable administrative services, including meetings management, travel coordination, invoices, and correspondence.
• Administering and supporting the HCN invoicing and payments system.
• Maintaining systems for information client information tracking, reporting, and quality assurance.
• Acting as a central point of contact for internal and cross-sector HCN enquiries.
• Maintaining systems for tracking information that can be used for quality monitoring and reporting against key performance indicators and the operation of HCN high and complex needs services.

Ngā ūmanawātanga ū | What you will bring

Customer service is essential to this role, so you'll bring a positive customer attitude, approachable style, and strong written and verbal communication skills. You will have solid organisational skills, the ability to multi-task and be creative to achieve tight deadlines, while maintaining a high level of accuracy. This team is small and operates at a fast pace, so the ability to be agile is a must.

Key requirements of the role include :

• Competent business support know-how and good attention to detail
• Confidence in advising staff on business processes and resolving queries
• A professional and articulate telephone manner
• Proficiency in the Microsoft Office Suite and Microsoft 365
• A 'can do' attitude and a good sense of humour
• A clean, current, full New Zealand driver's licence is needed
• Understanding and appreciation of cross-cultural practices in particular; knowledge of tikanga Māori, and Pacific peoples' culture

What’s in it for you | Nŀu te rourou

In return we provide a fascinating, rewarding, committed team environment with a genuine commitment to wellbeing. We offer significant training and professional development so that you can thrive and grow. We welcome diversity and are committed to working in an inclusive and respectful way.

Oranga Tamariki offer an impartial remuneration package, that offers progression annually for experience through tenure. Annual remuneration for this position starts between $57,096 to $62,773.00 dependent on experience. We offer the opportunity to work in a diverse, supportive and committed team alongside a range of professional development opportunities.

Check out our benefits -

Me pēhea te tuku tono | How to Apply

Apply online with your CV and Covering Letter. If you are an Oranga Tamariki employee already, please ensure you apply with a log in using your Oranga Tamariki email address. If you have any questions about role, please contact

Applications close : Friday 7 November 2025, however we will be reviewing CVs and inviting candidates to interview so get your application in today!

If you are interested in any of our vacancies, please ensure that you make yourself familiar with our code of conduct as it sets out our expectations for our kaimahi and requires you to present at work free from the influences of both drugs and alcohol.

#J-18808-Ljbffr