Health Administrator

## Mō tēnei tūranga mahi | About this role

• Mō te tūnga | About the role
• Health Administrator's provide effective, efficient and accurate support to the Defence Health Centre at Waiouru.A typical day in our Health Centre will see you perform a range of duties including :
• Scheduling appointments.
• Answering patient queries by phone and email.
• Managing referrals to specialist health care providers.
• Liaising with ACC units.
• Processing accounts.
• Maintaining medical files.
• Maintaining communications.Providing ongoing coordination and communication between patients and clinical staff is essential to being successful in this role.Due to the nature of this role, there is no option to work remotely.
• Ngā pūkenga me ngā wheako | Skills and Experience
• This is a key role within our team where professionalism, an ability to work under pressure and a positive attitude are welcomed.To be successful you will need the following key skills and experience :
• At least three years' administrative experience, ideally within a health setting.
• Front line customer service experience and proven ability to provide exceptional support to all stakeholders.
• Confident, pro-active communication and relationship management skills.
• Excellent organisational and time management skills.
• Experience using medical practice management systems (such as; PROFILE / MedTech32) is preferred but not essential.
• Nōu te rourou | What's in it for you
• Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning – safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the .NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all – irrespective of gender, ethnicity, ability, age, or family dynamics – NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.
• Me pēhea te tuku tono | How to Apply
• Applications close on
• Thursday 13 November 2025
• .Use the links on this page where you'll be directed to the Defence Careers website.
• Please Note :
• All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
• Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
• Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.NZDF Employees / Members – please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.NZDF Contractors – please apply via the Defence Careers website.NZDF Reserves – please apply via the Defence Careers website if you cannot access the HR Toolkit.
• Please Note :
• To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know : Low Level Security Clearance
• You
• must
• be a New Zealand citizen
• or
• you must hold New Zealand Permanent Residence
• or
• have a current New Zealand Residency Class Visa.
• At minimum, you
• must
• hold New Zealand Permanent Residence
• or
• have a current New Zealand Residency Class Visa,
• and
• you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last five (5) years.
• You must have a five (5) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.| Location : | Central Plateau |

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