Resident Storage Engineer

Green Light is seeking a motivated Storage Resident Engineer based in Auckland, NZ. You will be responsible for monitoring and supporting the existing infrastructure at a customer account.

Responsibilities :

• Reviews configuration and environment with your IT team.
• Performs evaluations of new features and functionalities with your IT team.
• Performs gap analysis on your IT team to understand skill development needed to become operationally proficient.
• Responds to and clarifies questions on impact to daily operations of new technology.
• Provides informal knowledge transfer of new technology specific to your environment.
• Advises on environment evolution, technology direction, and future state.
• Administration, problem management, change management, continual service improvement
• Provides storage infrastructure management strategies and solutions.
• Advises on storage infrastructure configuration and environment leading practices.
• Delivers troubleshooting assistance and provides technical details for probable cause analysis.
• Performs reviews on current configuration(s) with your IT team to diagnose technical issues.
• Coordinates efforts to resolve issues and provides escalations to gain faster resolution and reduce unplanned downtime.

Requirements :

• ITIL V3 foundation certified preferred
• Networking infrastructure & Fiber Channel experience.
• Expertise with Hyper-V, DELL platform - Powerstore, PowerVault etv
• Data centre migration implementations for block and file share data
• Knowledge of VMware, Commvault, NetApp, etc
• Experience with technical solutions for support data migrations

We are an Australian onshore services company that provides technology capability across ANZ and Asia. Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs. At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. During the recruitment process, if you require any accommodations or modifications please reach out to peopleandculture@greenlightworldwide.com or call +61 9247 3799.