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Digital Systems Coordinator

Digital Systems Coordinator

Parenting PlaceAuckland, Auckland, New Zealand
7 days ago
Job description

Join to apply for the Digital Systems Coordinator role at Parenting Place .

About Parenting Place

Parenting Place is a non‑profit organisation providing trusted parent education in Aotearoa New Zealand. We offer parenting courses delivered through nationwide partners, 1 : 1 parent coaching, parenting talks in schools and corporate groups, and an online learning hub at parentingplace.nz with courses, free resources and a growing library of podcast, social media and other digital content.

Who we are looking for

As Digital Systems Coordinator, you’ll play a key role in supporting the Digital Manager across Parenting Place’s technical systems for the successful delivery of our current and expanding range of online parent education content.

Key responsibilities

  • Configure and maintain integrations, performance and data integrity across platforms such as Salesforce, Payload / Craft, Thinkific and Zapier.
  • Monitor system health, troubleshoot issues and identify proactive improvement opportunities.
  • Process requests and issues from internal teams and liaise with external technical partners to support digital operations across CRM, CMS, forms and marketing automation.
  • Document workflow logic, processes and technical configurations for clarity and consistency.
  • Assist with IT issues, device troubleshooting and liaise with the IT agency where required.
  • Manage routine system alerts, backups, task management, scheduled reporting, batch setups and other business‑as‑usual activities.

Technical Skills

  • Hands‑on experience with enterprise platforms – Salesforce, Payload, Zapier, Thinkific, CMS or similar.
  • Strong understanding of API‑based integrations, workflow automation tools and content delivery mechanisms.
  • Proficiency with Microsoft and Google environments, CRM data structures and layouts, SaaS tools.
  • Knowledge of website scripts, Google Analytics tracking and marketing automation.
  • Other Skills

  • Ability to collaborate cross‑functionally, translating business needs into technical solutions.
  • Familiarity with assurance practices including testing, monitoring and compliance within integrated environments.
  • Project and task‑management skills – organising tasks, assignments and deadlines.
  • Proactive technical troubleshooting and escalation.
  • Excellent problem‑solving skills and attention to detail, with a proactive approach to system maintenance and optimisation.
  • Experience in complex technical environments and comfort working in a fast‑paced, fractional or project‑based capacity.
  • Strong written and verbal communication skills.
  • Organised and willing to learn and seek assistance when required.
  • Why you will love this role

  • Excellent flexibility with work hours / days and arrangements.
  • Variety – no two days are the same.
  • Supportive culture that cares about team well‑being.
  • Birthday Leave – a day off on / around your birthday.
  • Opportunities to learn great parenting and work alongside amazing colleagues.
  • Additional Details

    This is a permanent, part‑time appointment (28 hours per week) based in Auckland, with a preferred start date of 5 January 2026. If you would like to apply, please do so by no later than 5 pm, Monday 3 November 2025. We will contact you if we decide to progress your application and provide a full Job Description.

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