Head of Improvement & Technology - Procurement, Supply Chain & Health Technology Management

Head of Improvement & Technology - Procurement, Supply Chain & Health Technology Management

Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.

We provide essential hospital, specialist, and community health services across 80+ locations — from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

As Head of Improvement and Technology , you'll lead a team responsible for shaping and delivering national frameworks for policy, process, and technology systems across Procurement, Supply Chain and Health Technology Management (PSC&HTM). This role is pivotal in driving operational excellence, embedding robust controls, and implementing innovative solutions that improve efficiency and compliance. You'll oversee technology integration, guide change management, and ensure alignment with Health NZ's strategic goals. Your leadership will influence how our team operates nationally, creating sustainable improvements that deliver measurable value and resilience.

Your work will help ensure our health services are safer, more responsive, more connected, and better equipped for the future.

About the Team / Service / Location

The Procurement, Supply Chain and Health Technology Management (PSC&HTM) team at Health New Zealand | Te Whatu Ora are a national function with a vast and complex scope. They play a critical role in ensuring the availability, safety, and efficiency of clinical and non‑clinical goods and services across the health system. Responsible for managing and influencing over$9 billion in annual spend, the team are central to delivering high‑quality patient outcomes and standardising product usage across regions.

About you

You are a strategic systems thinker who sees possibility where others see complexity. You will bring a future‑focused mindset, the courage to challenge conventional thinking, and the leadership capability to drive change in large, distributed environments. You are driven by purpose, thrive on collaboration, and know how to turn strategy into momentum, momentum into delivery, and delivery into measurable system impact.

You will bring :

• Extensive experience leading system, process or technology transformation in large, complex organisations
• Proven success leading high‑performing teams and embedding continuous improvement at scale
• Ability to understand data and systems that ensure processes deliver benefits that can be substantiated
• Expertise in policy, process, and systems development, and the ability to translate analysis into actionable change
• Demonstrated ability to build strong, influential relationships across diverse stakeholder groups
• Strong commercial and financial acumen, with a track record of delivering tangible benefits
• Experience navigating ambiguity, driving organisational change, and uplifting capability
• Advanced problem‑solving, communication and strategic thinking skills

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “ apply now .” All applications must be submitted through our online careers' portal by 31 October 2025. If you have any questions about the role, please contact Zerissa Ong on

Whilst Health New Zealand is undergoing change affected kaimahi (staff) will be given preference and priority for this position.

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