Outsourcing Manager

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 60+ million customers get more from their money every day.

About the role

The Outsourcing Team is responsible for managing and overseeing the risks of outsourcing and other third‑party arrangements, including documentation related to operation resilience and exit plans.

We’re looking for an Outsourcing Manager to collaborate with Compliance, Risk, and service delivery teams to help manage supplier and intra‑group relationships in New Zealand. You'll ensure proper documentation and regulatory reporting deliverables related to third‑party management.

What you’ll be doing

• Owning and implementing the third‑party risk management policy and operating model for IT supply chain
• Managing third‑party risk management activities, including onboarding, due diligence, risk assessment, and vendor monitoring
• Planning IT changes and overseeing performance of material fourth‑party suppliers for outsourced IT services
• Monitoring IT service quality, including escalations and improvement plans through SLAs and KRIs
• Ensuring approvals are processed through internal governance for outsourcing changes and vendor lifecycle deliveries
• Providing clear guidance for staff on third‑party risk management procedures, risk assessments, and their ongoing accountability
• Ensuring compliance with EBA guidelines on outsourcing arrangements (DORA)
• Preparing reports for senior management on outsourcing risks, compliance, and performance

What you’ll need

Nice to have

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management

Industries

Banking

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