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Loss Prevention (Security) Officer - The Warehouse, Upper Hutt

Loss Prevention (Security) Officer - The Warehouse, Upper Hutt

The WarehouseUpper Hutt, Wellington, New Zealand
1 day ago
Job description

Loss Prevention (Security) Officer - The Warehouse, Upper Hutt

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About Us

Ko wai mātou – Who we are

The Warehouse Group looks after some of Aotearoa's most famous and beloved retail brands, including The Warehouse, Warehouse Stationery and Noel Leeming. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to Kiwis, including a growing number of public good and sustainability initiatives.

Job Description

Te kaupapa o te tūranga - The purpose of the role.

We are seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.

Hours of Work

  • Sunday and Monday : 8 : 30am - 5 : 00pm
  • Tuesday - Thursday : 8 : 00am - 12 : 30pm

Key Responsibilities

  • Monitor security cameras
  • Maintain a visible presence on the shop‑floor
  • Interact with customers and address their concerns
  • Upload events onto our crime reporting platform
  • Qualifications

  • Experience in a customer‑facing role, such as retail or hospitality, would be beneficial but is not required.
  • Good communication skills and a positive attitude.
  • Comfortable standing for extended periods.
  • Experience in conflict resolution and de‑escalation, and ability to stay calm under pressure.
  • What We Offer

  • Team Card : Access to discounts across our brands.
  • Birthday Leave : To celebrate your special day, you’re entitled to a day of paid leave each year.
  • Here for Good Leave : To do good in your community you’ll have one day of paid leave every year.
  • Career Progression : an excellent stepping stone into other internal opportunities.
  • Plus loads more!
  • Seniority Level

    Entry level

    Employment Type

    Full‑time

    Job Function

    Other, Information Technology, and Management

    Industries : Retail

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    Security Officer • Upper Hutt, Wellington, New Zealand

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