Introduction
As an inspired member of the Petstock Group, where we are inspired by pets to grow as people, we have established ourselves as retail market leaders across the pet care industry over the past 20+ years.
We are currently on the lookout for a passionate, friendly, strong leader to support the team in providing world‑class professional advice and customer service that we are famous for.
A day in the life
- Lead by example, mentoring & inspiring your team on a daily basis
- Coach your team to achieve & develop their knowledge and skills
- Lead from the front, providing an exceptional customer experience
- Create a strong safety mindset with commitment to create a culture of safety within your team
- Recruit, onboard, and induct high calibre new Team Members
- Be responsible for stock management, ensuring stock is maintained and accurate & the team are aware of stock integrity processes
- Be proactive in keeping your knowledge up‑to‑date on pet care, products, and services we provide
- Create a fun, supportive culture in store where your team loves coming to work every day
- Proactively support local marketing opportunities and sponsorships
What We Need
Experience in a similar store leadership role or ready to take that next step up in your retail management careerDemonstrated success in driving salesStrong leadership with ability to motivate and build a high performing team, with a positive cultureHigh degree of resilience & ability to prioritize and manage conflicting prioritiesAbility to create a positive culture of safetyDemonstrated ability to achieve & exceed sales targetsEstablished business acumenAbility to be flexible in order to meet changing work conditionsHigh degree of interpersonal & communication skillsOur recruitment process will look something like this
Introductory phone screen – one of our friendly team members will reach out to discuss the role and youFace to face interview – get to know more about the business and the role and see the workplace location. Meet your potential manager and showcase your skills.Pre‑employment checks – which include both reference and police checksOur diversity makes us better. We are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
Not the role for you?
Feel free to jump on to our career site to view our other vacancies or express interest in future opportunities –
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