General Manager - Monica'S Eatery

About UsMonica's Eatery is situated in the vibrant West End Precinct adjacent to the world-famous Len Lye Centre and Govett Brewster Art Gallery.

Monica's is a busy day time cafe that enjoys a sunny architecturally designed space along with a creative menu supporting local growers and small businesses alike.The RoleWe're seeking a passionate and experienced General Manager to lead our team at Monica's Eatery.

In this role, you'll inspire and guide a dedicated crew, ensuring every guest enjoys an exceptional dining experience.

You'll be responsible for overseeing daily operations, upholding the highest standards of service, and fostering a culture of growth and excellence in a fast-paced, high-energy environment.A Day in the Life : Lead the day-to-day operations of our busy café, ensuring smooth service and guest satisfaction.Motivate and inspire your team, driving performance through leading by example.Develop staff and ensure they deliver exceptional guest engagement and product knowledge.Manage stock, including purchasing, pricing, and inventory control.Maintain financial and transactional records to ensure the venue runs efficiently.Ensure compliance with all safety and company policies as well as liquor license regulations.Collaborate with the Head Chef to help create menus that wow our guests.Hire, train, and manage Front of House (FOH) and Back of House (BOH) teams.Engage with guests, gathering feedback to continuously improve the dining experience.What We're Looking ForAt least 3 years of relevant experience in a similar role (preferred).

Strong leadership skills, you'll be able to motivate and guide a diverse team.Excellent communication, you can connect with people at all levels, from staff to guests.A passion for customer service, your goal is always to exceed guest expectations.Problem-solving ability, you'll think on your feet and tackle challenges head-on.Strong organisational skills to managing inventory, costs, and staff schedules is second nature to you.Flexibility and adaptability in a fast-paced environment where no two days are the same.Knowledge of industry regulations.A hands-on approach to pitch in wherever needed to ensure everything runs smoothly.The PerksCompetitive salary, with excellent industry discounts.A fun, friendly, and supportive work environment.Opportunity to work in a vibrant, iconic location.Epic stories to tell, you'll be part of a dynamic, team.Ready to Join Us?

If you're looking for a role where you can make a real impact, have fun, and work with a great team, apply now!

You'll have the option to upload your CV and Cover Letter.Apply now for this role or get more information by contacting Annalese Sharrock.

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