Administration Assistant | Christchurch Health Campus

principles of Te Tiriti o Waitangi and is committed to building a health system

that serves all New Zealanders.

About the Role

The Administrative Assistant is responsible for providing

high-quality administrative support to ensure the smooth operation of our

Oncology Outpatients service.

This role is key to delivering a positive

experience for patients, their whanau, and clinical staff.

As part of the Administration and Clerical Pay Equity Claim

settlement this role has been mapped to National Band 3 / Profile 3C

For further information about the administration and

clerical pay equity settlement please follow the link below :

PSA

National Health Administration Collective Agreement - FINAL

(tewhatuora.govt.nz)

Whilst Health New Zealand is undergoing change, affected

employees will be given preference and priority for this position

Key Responsibilities

• Provide

reception cover, ensuring a warm, professional, and efficient service

• Greet

patients and their whanau in a courteous and supportive manner

• Always

maintain patient confidentiality and privacy

• Update

patient demographic data accurately in the patient management system

• Answer

telephone inquiries, take messages, and direct clinical calls

appropriately

• Identify

and refer unwell or infirm patients to nursing staff promptly

• Maintain

a clean and welcoming waiting room environment

• Complete

administrative tasks as requested by the Team Leader

• Support

the overall service provision as workload demands

• Carry

out additional duties in a competent and efficient mannerAbout you

Skills and Experience

Essential :
• Strong

customer service skills with a people-focused approach

• Confident

using data systems and quick to learn new applications

• Excellent

organizational, time management, and problem-solving abilities

• High

level of accuracy and attention to detail

• Ability

to work independently and meet deadlines

• Strong

communication skills, both written and verbal

• Intermediate

proficiency in Microsoft Word, Outlook, and Excel

• Fast

and accurate keyboard skills

• Proactive

and perceptive approach to administrative tasksDesired :

• Broad

administrative experience in a health-related field

• Awareness

and understanding of different cultural backgrounds

• Knowledge

of medical terminology

• Familiarity

with the public hospital system, including patient management systemsWorking at Health New

Zealand

Health New Zealand | Te Whatu Ora

is dedicated to ensuring excellent healthcare for the people of New Zealand.

We

embrace a workforce that is diverse and inclusive so that we are better

positioned to understand and service our community.

We welcome

applications from our diverse Maori, Pacific, disabled, and rainbow

communities.

How to Apply

To apply please click 'apply now.'

All applications

must be submitted through our online career's portal.

If you have any

questions about the role, please contact Kerri McCarthy at

We will review applications as

received and may proceed with the recruitment process, before the closing date

of this advert.