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Assistant Lead Analyst (SAP HR, Successfactors) - ERP Apps Ops
SynapxeQueenstown, Otago, New Zealand11 days ago
Job descriptionAt least 5 years of experience in SAP HCM ECC and SuccessFactors application support Experience in SuccessFactors modules (employee central, time management, compensation & benefits, performance management) Experience in SAP payroll support and functional knowledge, SAP ABAP knowledge and BIB replication. Strong in verbal and written communication, analytical and problem solving skills with team player spirit
Overview
Provide application support and KTLO activities for various System under ERP-HR Service Ops.
Responsibilities
- Provide on-going application support and be involved in various stages of the SDLC.
- Conduct user requirement analysis for the development / implementation of new systems and for enhancements to existing systems.
- Evaluate potential solutions and make recommendations to resolve business problems.
- Involvement in the system integration testing phase prior to implementation.
- Plan and coordinate end-user training for any system implementations or enhancements.
- Liaise closely with business users and build good rapport.
- Liaise closely with vendors in project implementation, application testing, supporting application patches and upgrades in accordance with project methodologies and policies.
- Support the team in defining project requirements, tracking and documentation.
- Provide 24 / 7 primary application maintenance standby support.
- Provide guidance and coaching to junior team members.
Requirements
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Analyst • Queenstown, Otago, New Zealand
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