Customer Services / Point Of Sale Supervisor

Customer Services / Point of Sale Supervisor

Join to apply for the Customer Services / Point of Sale Supervisor role at Mitre 10 (New Zealand) Limited

A bit about us

Mitre 10 MEGA is New Zealand's number one home improvement store.

Mitre 10 MEGA Petone, Upper Hutt, Porirua and Wainuiomata is a family-owned fast growing organisation striving for excellence when it comes to our customers' experience.

We put our customers first and always go above and beyond.

We want to keep growing our exceptional team with more exceptional talent.

Here at Mitre 10 MEGA we strive for excellence by being customer obsessed, honest and fair and working as one team.

If your values align with ours then you should definitely read on!

A bit about the role

In this role not only will you need to have strong personal values that align with ours, you will need a work ethic that is second to none as this will be the true key to your success.

This is a great opportunity to use your leadership and organisational skills, as you will be responsible for managing the day-to-day running of checkouts and customer services.

You'll lead a team and motivate them to deliver great customer service to every customer, every time.

You'll use your communication and problem-solving ability to help the team navigate tricky purchases and solve problems for our customers.

This role is full time, and rostered Sunday – Thursday.

Were looking for :

Mitre 10 MEGA Petone is looking for a retail professional with background in supervisory roles, and Customer Service experience to take on this full-time role.

Ideally the successful candidates will have a passion for customer service, excellent communication skills, and an enthusiastic 'can do' attitude!

A passion for GREAT customer service at all times

Experience in supervising and leading a team, or experience as a senior team member with the desire to lead

Ability to maximise team productivity

Ability to manage a varied and busy workload

Strong organisational skills, with the ability to think ahead and offer innovative solutions

General computer skills and understanding of administrative process

Excellent communication, interpersonal, and relationship building skills

Knowledge and understanding of health & safety systems / processes

Be physically fit as there will be prolonged walking and standing on concrete floors, manual handling and lifting

This will be a busy role, and no two days will be the same.

You will need to be adaptable, customer obsessed, collaborative, positive and passionate about maintaining a safe working environment.

If after reading this, you feel you have the values and attributes that we are looking for, you feel a career at Mitre 10 MEGA Petone would be a good fit for you and would enjoy being able to take advantage of our great staff buying privileges then please click apply!

We also have a great culture.

We have four core values that underpin everything we do.

They are to be Customer Obsessed, One Team, Honest & Fair and Strive for Excellence.

Mitre 10 MEGA Petone is a drug and alcohol free workplace and successful applicants would be required to successfully undergo pre-employment testing.

Get in quick, as we'll be reviewing applications as they come in!

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