Retail Store Manager

Te Omanga Hospice is a charitable trust providing specialist palliative care to patients and their whānau in the Hutt Valley who are living with a life-limiting or terminal illness. Our vision is that everyone with palliative needs in our community receives equitable, responsive, and proactive care. We hold our values, respect, partnership, compassion, and learning , close to our heart. We celebrate different perspectives and are committed to creating an inclusive and equal workplace that reflects the diversity of our community. We need to raise 50% of our Hospice operating expenses through fundraising activities which includes our four retail charity shops.

About The Role

We are looking for a passionate and experienced Retail Store Manager to lead our vibrant Upper Hutt store. This is a rewarding opportunity to make a meaningful impact while managing a busy retail environment that supports the vital work of Te Omanga Hospice.

Your primary responsibility will be to ensure the store runs smoothly, exceeds customer expectations, and consistently achieves sales targets. You will promote and market with integrity, knowing that every sale helps support the care we provide to patients and their whānau.

Key Responsibilities

• Lead and motivate a large team of staff and volunteers
• Deliver outstanding customer service with a positive, can-do attitude
• Manage stock, merchandising, and store presentation
• Drive sales and meet performance targets
• Foster a welcoming and inclusive store culture
• Represent Te Omanga Hospice with professionalism and compassion

What You’ll Bring

Why Join Us?

If this sounds like you, we’d love to hear from you. Applications close on Friday 17 October.

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