Korero mo te turanga - About the role
About Crown Property
Crown Property provides strategic leadership and oversight for Crown-owned land, with a focus on maximising these assets for the benefit of New Zealanders.
Day-to-day, We oversee the management of approximately two million hectares, encompassing surplus assets, commercial and residential properties, pastoral leases, and forestry licences
We have a newly created Wellington based Customer Regulatory Specialist role in our Crown Property Group as we take on more responsibility for land management.
It is an exciting time to join us to support Crown Property to responsibly manage and enhance the use of Crown Land for existing and future generations.
All our specialists in Crown Property work collaboratively to ensure that portfolios meet legislative and maintenance requirements.
We also work extensively with Iwi on treaty settlement properties.
About the team and role
You will be part of the team responsible for processing / triaging applications for public use of Crown Land for the Land and Waterways portfolio.
The team is tasked with managing a range of applications, including leases, renewals, and easements, supported by site inspections and regular engagement with leaseholders.
We also assist with Crown land acquisitions, including Treaty settlements, strengthening the connection between Crown Property and our stakeholders.
Additionally, the team plays a key role in providing customer information and coordinating reactive maintenance across land and waterway assets.
We are seeking a detail-oriented professional to manage the operational and administrative functions of our daily processes, while supporting senior team members.
You will bring experience from fast-paced, customer-focused environments, with a strong foundation in statutory decision-making.
This role offers opportunities to apply your problem-solving skills and deliver cost-effective, creative solutions.
A solid understanding of system workflows and business processes is essential, along with the ability to guide customers within legislative boundaries.
He pukenga tou - Skills & Experience
About you :
You may also bring :
The expected appointing range for this role is : $85,000 - $95,000, dependant on experience.
Nga mea e tukuna ana e tatau – What we offer our employees
Te Takinatanga - Our Story
Toitu Te Whenua plays a vital role in understanding, developing, and caring for New Zealand's whenua, moana and arawai (land, sea and waterways).
Whether you're developing our products and services to support our customers, managing the Crown estate, engaging with our iwi partners, or helping us be an effective regulator, your contribution can make a difference.
Our mahi helps New Zealanders have confidence that the development of our land, communities and country is being planned from an informed and expert position that balances environmental, social, cultural, and economic considerations.
Now and for future generations.
Our Kia Toipoto Intentions - Public Service Gender, Maori, Pacific and Ethnic Pay Gap Action Plan
Toitu Te Whenua is a diverse team of individuals with different experience and perspectives.
This drives our culture and high performance.
We know that people from underrepresented groups and women in particular don't apply for roles if they're not a 100% match, but we're not looking for perfection, we're looking for potential.
As an inclusive and supportive employer, we value difference and want to encourage anyone interested to apply, regardless of whether you tick all the boxes or not.
As an organisation we embrace diversity, encourage work life balance and have a flexible approach to the way we work which means you will quickly feel connected and valued.
Tono mai - How to Apply
If you're eyeing up this role and believe you've got what it takes, please apply, or get in touch with the team.
To apply, please click "Apply Online."
You'll be taken through to our Toitu Te Whenua Careers Centre where you'll be able to review further information about the responsibilities and accountabilities of this role in the Position Description.
You'll be able to complete your online application form and upload a copy of your CV / Cover Letter.
Please note, while applications close 24 Ocotber
Therefore, please apply as soon as possible if you are interested in this position.
For tracking and evaluation purposes, all applications must be submitted via our on-line process.
You must have the legal right to live and work in New Zealand to be eligible for this position.
You may notice that the Position Description title for this role (Customer Regulatory Specialist – Level Rua / Two) doesn't match the advertised title.
At Toitu Te Whenua we design our roles around shared capabilities (rather than focusing on tasks).
This means our position descriptions are broad, one position description can cover many roles, this is known as Broad Based Role (BBR).
Using BBR allows us to be responsive to our customers and to strengthen the connections across our organisation.
It also gives us the flexibility to provide wider opportunities to our people, to further their careers.
If you have any questions about this role or working at Toitu Te Whenua, please email
Management Advisor • Wellington, New Zealand