Location and Contract DetailsLocation : WellingtonDuration : 6-month contractStart : ASAP (or within 2-3 weeks)OverviewFor our client, we're hiring a ServiceNow Technical Lead / Architect to lead the implementation of IT Operations Management (ITOM) and Telecommunications Service Operations Management (TSOM) solutions.This customer-side role is critical to ensuring the successful delivery of ServiceNow solutions that align with business objectives, technical standards, and operational workflows.Key ResponsibilitiesLead the end-to-end solution design for ITOM and TSOM in ServiceNow.Define integration architecture across systems and vendors.Validate partner deliverables against internal standards.Collaborate with business and technical stakeholders to align on goals.Mentor project team members and promote ServiceNow best practices.Ideal CandidateStrong background in ServiceNow ITSM, ITOM, and TSOM.Deep understanding of Change Management and integration patterns.Experience working on large-scale ServiceNow implementations.
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Technical Lead • Wellington, New Zealand