Payroll & Workforce Management Project Lead

Payroll & Workforce Management Project Lead

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Department : Finance

Location : Queen Street - Management (NQS)

We are seeking an experienced Payroll and Workforce Management Project Lead to support the UAT and go‑live preparation phases of a Dayforce implementation across Australia and New Zealand. With the design and configuration phases completed, this role focuses on validating the solution, managing UAT activities, leading parallel payroll testing, and ensuring robust operational readiness through documentation and SOP development to ensure a successful go‑live, including hyper care support to stabilise operations post‑implementation.

Key Responsibilities

• Lead UAT planning and execution across Australia and New Zealand payroll and workforce management processes.
• Collaborate with stakeholders to develop detailed test scripts, scenarios, and acceptance criteria – despite limited involvement in the design phase.
• Coordinate with business users, technical teams, and vendor (Dayforce) to ensure testing coverage and traceability.
• Manage test defect logging, triage, and resolution, ensuring timely feedback loops.
• Oversee and support parallel payroll runs, reconciling results to ensure accuracy between legacy and new systems.
• Identify and address discrepancies, liaising with internal payroll teams, HR, Finance, and external vendor support.
• Develop Standard Operating Procedures (SOPs) for end‑users, including payroll processing, exception handling, reporting, and workforce management tasks.
• Contribute to go‑live readiness planning, ensuring handover processes are clearly defined.
• Support change management activities including training preparation and business communications as needed.
• Ensure compliance with local legislation and business policies across both AU and NZ entities.
• Provide hyper care support post go‑live, including :

First‑line issue triage and resolution

Qualifications

Benefits

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