Tepaeoranga-Finance & Administration Coo

New Zealand Police is working with the community to make New Zealanders safe and feel safe.

With over 13,000 staff, we provide policing services 24 hours a day, every day.

We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

Te Pae Oranga – Administration Coordinator

Location : Police National Headquarters (PNHQ) | Band F | Police Employee | Fixed term – Full Time (ASAP to 1st May

• ) | Local Advertising – Wellington District | Job Ref : JR

We are pleased to offer an exciting opportunity for someone to join the Resolutions Team as a Te Pae Oranga Administration Coordinator based at Police National Headquarters.

In this role, you will play a vital part in supporting our dynamic, expanding and innovative Te Pae Oranga team.

Te Pae Oranga provides an alternative approach for individuals involved in low-level offending, where formal prosecution may not be in the public interest.

The programme focuses on holding individuals accountable while helping them address the underlying causes of their behaviour, ultimately aiming to reduce the likelihood of reoffending.

Key Responsibilities

Transition nationally referred cases from NIA into Ara Whanui.

Ensure accurate data entry and document uploads.

Record all required exemption approvals.

Timely handling of case files, closure reports, and providing phone support to Liaison Officers and Supported Resolution Coordinators.

Collaborate with key stakeholders to maintain data accuracy and compliance.

Maintain and update the case management system, ensuring all supporting documentation is prepared and recorded appropriately.

Key Accountabilities

Ensure timely and accurate completion of case closures and associated reporting tasks.

Assess referral forms to confirm they meet required standards and identify cases that may qualify for exemption.

Communicate clearly and professionally with district teams regarding referral-related matters.

Determine when further investigation or follow-up is warranted.

Adhere to established protocols for the management and handling of case files.

Confirm the completeness and accuracy of referral form information through thorough verification.

Foster and maintain strong, collaborative relationships with Providers and other key stakeholders.

Apply referral policies and required standards consistently and with attention to detail.

What you'll bring

While we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high-performing teams, and the way that you lead yourself or others.

Special requirements

This is a Locally Advertised Position (LAV) open only to applicants within Wellington District.

To view the full position description, please download the PDF :

About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety.

It works in partnership with individuals, communities, businesses and other public sector agencies towards the vision of making New Zealand the safest country.

Police is the government's largest front-line response agency with around 15,000 staff nationwide.

Your development is highly valued at NZ Police.

Employees enjoy significant investment in their development at individual, team and community levels.

We match you with work that plays to your strengths and challenges you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities.

It also offers career path opportunities and leadership development across a range of support roles.

Apply now

If this position sounds like you, click "Apply now" to submit a tailored CV.

You will be required to submit an application form.

Before confirmation of hire, pre-employment checks will be undertaken, including reference, drug and alcohol testing and police vetting.

All applications must be submitted online and will not be accepted via email.

All applicants must have the right to work in New Zealand.

Salary

This position is covered by a collective agreement and salary will commence between $80,295 and $83,973, depending on skills and experience relevant to the role.

Internal applicants must apply internally through the police system and provide an alternative contact email address.

Deadline for applications : 5 : 00 pm on Friday, 14th November.

Applications may be reviewed before the close date, and candidates will be contacted.

For questions about this vacancy, email

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