Medical Receptionist And Practice Coordinator

Medical Receptionist and Practice Coordinator

Join to apply for the Medical Receptionist and Practice Coordinator role at Frontline.

About the Role

Calling all early birds and late afternoon beach lovers!

Are you passionate, dynamic and eager to build a rewarding administration career in the health sector?

If so, we'd love to hear from you!

As the first point of contact for patients and visitors, you'll play a pivotal role in creating a warm, welcoming environment while providing vital administrative support to a friendly clinical team.

This is an exciting opportunity to gain hands-on experience in a specialist medical setting, providing the perfect foundation for those aspiring to grow into a Practice Manager role.

Interested?

Be ready to start, bright-eyed and bushy-tailed, on 6 January

Hours – Subject To Change

Monday : 7.30am – 4pm

Tuesday : 7.30am – 4pm

Wednesday : 9.30am – 6pm

Thursday : 7.30am –

• pm

Friday : 7.30am – 4pm

Saturday : 7.30am – 1pm (one in three weekends)

What's In It For You

Well-established independent healthcare environment

Make a lasting impact in the lives of families on their wellness journey

Free on-site parking provided

Supportive, friendly clinical team

Excellent onboarding provided

Develop your customer service skills with opportunities for growth

Key Responsibilities

Deliver exceptional customer service to all patients and visitors

Answering and directing incoming phone calls

Greeting patients and visitors with a friendly and professional manner

Scheduling appointments and managing the clinic's appointment calendar

Managing patient information and medical records

Assisting with general office duties such as filing, photocopying and ordering supplies

Handle office and financial procedures

Navigate software systems confidently

Coordinate staffing and communications with external providers and contractors

Skills And Experience

Proactive and personable with a passion for patient care

Previous experience in a medical receptionist / administrator or similar customer service role

A friendly disposition with a compassionate and empathetic approach when dealing with patients

Strong communication and interpersonal skills

Clear understanding of patient confidentiality and privacy protocols

Excellent time management and prioritisation skills

Strong computer literacy with a proficiency in computer systems and medical software (Medtech preferred, but not essential)

Reference : #J-