Lead Product Manager

At Ideally, we're not just building a product, we're disrupting an industry.

Our platform helps brands, marketers, and innovation teams bring the voice of the consumer into the earliest stages of their ideas, building confidence and momentum in their work.

Traditional market research is slow, expensive, and data is siloed.

We enable rapid and affordable access to consumers around the world, along with research frameworks and AI agents to connect data together and develop rich insights.Since launching just over two years ago, we've worked with more than 170 clients globally, tested in 30+ countries, and answered over 7 million questions, helping brands like Asahi, Google, Afterpay, Frucor, and Dentsu bring ideas to life with clarity and confidence.

We're proud to be one of New Zealand's fastest-growing start-ups, recently named Marketing Technology of the Year (2024) by both Mumbrella and B&T.And, we're just getting started.

With offices in Auckland, Sydney, Melbourne, and New York, we're on a mission to take Ideally global.About the roleWe're looking for a Lead Product Manager to lead and scale our product that has native AI agentic capabilities at its core.

This is a high-impact role where you'll work at the intersection of cutting-edge AI, engineering, and user experience, driving the strategy and execution of a product that's reshaping how research delivers insights into businesses.You'll lead a Product Owner and collaborate as part of a product group between our research domain experts, product design lead, and engineering.

This role requires someone who thrives on complexity, has a strong technical foundation, and is deeply customer-centric.What you'll be doingProblem Identification : Act as the first responder to complex, ambiguous product challenges—framing them into clear, validated problems worth solving.Strategic thinking : Work closely with domain experts (our researcher experts, customer success, or sales) deeply understand customer workflows, pain points, and opportunities for AI-driven solutions.

Look for ways to codify what people have traditionally delivered.Solution Design : Collaborate with product designers to conceptualize and prototype solutions that are intuitive and impactful.

Be thinking about full-stack AI solutions, not just a regular SaaS approach.Technical Collaboration : Work closely with engineering to evaluate technical trade-offs, define requirements, and ensure timely delivery of features.

Write lean discovery briefs and product requirement documentation that clarifies context, goals, constraints, and success signals.AI fluent : Be fluent in AI concepts (e.g., agentic workflows, automation, machine learning) to effectively communicate with technical teams and stakeholders.Leadership : Lead and mentor a Product Owner, ensuring they're empowered to drive parts of product development and execution.

Lead early-stage discovery sprints to validate desirability, feasibility, and value.Strong Collaborator : Foster strong collaboration across cross-functional teams, including engineering, design, and research.Data-Driven Decision Making : Use analytics and customer feedback to measure the success of features and make product decisions.A bit about you : 7-10 years experience in product management, product discovery, UX strategy, or consulting roles.You've grown rapidly in your career but are still very much hands on rather than spending most of your time managing others.Technical fluency - while coding isn't required, you should have a strong understanding of AI concepts, APIs, and technical architecture to collaborate effectively with engineering teams.You thrive in ambiguity and love bringing structure where others see noise.

You're comfortable taking steps forward without clear answers through hypothesis-driven iteration.Can think in systems but explain with stories.Clearly articulate requirements through documents and user stories for different audiences.Enjoy whiteboarding with designers and engineers alike.Curiosity about the future - especially around AI, automation, and the evolving SaaS landscapeA growth mindset - you continuously stretch yourself, improve, and use AI in daily workflows.Why join Ideally?

We're building something genuinely new, a global insight platform that's changing how the world thinks about research, creativity, and decision-making.

It's fast, fun, and deeply meaningfulWork closely with a tight-knit, ambitious team across global marketsHelp shape the future of insights and creativity with AI at the coreCompetitive salary, meaningful equity, and room to growWorking at IdeallyWe have a team of 40 (and growing!) and you'll be working within our Auckland office.

We have an office-first culture to foster connection and creativity with flexibility to support everyone's personal situation.For remuneration, we offer competitive start-up salaries, ESOP arrangements, and other benefits such as a day off on your birthday.Saw this job previously listed?

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Don't worry, you are in the right place - if you think you are a fit, and keen to join the Ideally mission, please apply!

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