Transport Dispatcher

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Are you a seasoned Transport Dispatcher with a strong operational focus?

Do you thrive in fast-paced environments where innovation and strategic thinking are key?

Company Description

Neptune Pacific Direct Line (NPDL) is the leading shipping company connecting Asia, Australia and NZ to the Pacific.

We are experiencing a period of significant growth, building capacity and capability across our network.

We operate 11 containerships, moving +240k TEU across various ports in 16 countries, in partnership with Maersk, CMA / ANL and PIL.

NPDL is part of The Wonderful Company headquartered in the USA (including Fiji Water).

JVT, a proud member of the NPDL family, specialises in delivering reliable, efficient transport solutions across the Pacific.

With a strong reputation for handling a diverse range of cargo, including containerised goods and bulk freight JVT is dedicated to supporting the seamless flow of goods for NPDL's customers.

Job Description

We're on the hunt for a Transport Dispatcher to lead the efficient planning, scheduling, and coordination of transport activities for both full and empty containers across New Zealand.

The role ensures optimal fleet utilisation, safe operations, and timely service delivery while maintaining strong customer communication and compliance with all legislative and company requirements.

Planning and coordinating transport activities for both full and empty containers.

Optimising fleet utilisation to achieve efficiency, service, and cost targets.

Scheduling and allocating work, with the flexibility to adapt plans as situations change.

Working closely with drivers, customers, depots, shipping lines, and ports to keep things moving smoothly.

Supporting yard and transport operations, including safe loading / unloading when needed.

Monitoring container hire periods, detention, and demurrage to reduce unnecessary costs.

Maintaining accurate dispatch records and proactive communication with all stakeholders.

Ensuring compliance with all health, safety, and environmental requirements.

Qualifications

A minimum of three years of experience in transport dispatch, logistics, or a related operational role.

Strong planning, problem-solving, and multitasking skills.

Excellent communication – confident talking with drivers, customers, and internal teams.

A focus on safety, compliance, and professionalism at all times.

Flexibility to work rostered / on-call hours to support 24 / 7 operations.

A positive, can-do attitude, with the ability to step into other operational areas when required.

This is a full-time permanent role based in Auckland.

You will have the right to live and work in New Zealand at the time of applying.

The successful candidate may be subject to undergo a Police Check and / or Pre-Employment Drug Test.

Additional Information

Competitive benefits package (salary plus bonus)

Opportunity for development and internal mobility

Wonderful Giving - allows you to donate company money to causes of your choice.

Wonderful Neighbour - spend a day in the community helping with various service projects.

Company focused on wellness and health

EEO is the law - click here for more information

At NPDL, we're not just about moving cargo—we're about moving the industry forward.

Join us and be part of a team that's shaping the future of shipping.

If you are a highly motivated and experienced Transport Dispatcher looking for your next challenge, we would love to hear from you!

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