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Customer Service - Vehicles
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HirepoolHenderson, NZOur Hirepool Vehicle Rentals team provide expert advice to business, commercial, recreational travellers and NZ Government Agencies on a wide variety of transport options. Catering to both local short-term customers and larger long-term contracts, we meet the transport needs of everyone from big names in infrastructure, construction, film / TV and sporting events to independent contractors, casual weekend hirers.
As a Customer Service person you need excellent customer service and administration skills and a confident phone manner to field queries, provide advice, and put quotes and contracts together. At our branch in Henderson you're part of a small, hardworking team so you need to be prepared to help out across all areas of branch operations (i.e. vehicle deliveries and pick-ups, grooming and minor servicing).
Any questions, you're more than welcome to contact Branch Manager, Ravin Prasad on 027 205 7912.
What you'll do :
- Answer phones - provide sales advice and quotes
- Create contracts and complete transactions
- Coordinate and deliver / pick-up vehicles
- Office administration and customer account maintenance
- Full Class 1 Driver Licence (a Class 2 is a great advantage)
- Mechanical interest and aptitude would be great
- Solid written and verbal communication skills with the ability to communicate effectively at all levels
- Intermediate computer skills with a high level of accuracy and attention to detail
- Able to work with a diverse array of people and build successful working relationships
- Willingness to work on a rostered basis - our branch is open Monday-Saturday.
- Visit to read more about what we do and for more about our vacancies and employment benefits
What you need :
What we offer :
We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, frontline management qualifications, flexible working, and company-funded life insurance.