People & Culture Systems & Process Improvement Lead

About the Company :

Chorus is leading the way in connecting New Zealand’s digital future. With a bold new strategy, they’re evolving from expert network builders to innovative network operators, delivering the tech and infrastructure that helps communities thrive.

Known for one of the country’s top workplace cultures, Chorus offers flexibility, growth, and purpose-driven work in an inclusive, future-focused environment.

About the Role :

The People & Culture Systems & Process Improvement Lead plays a vital role in transforming the digital infrastructure that underpins HR operations. This role focuses on optimising key systems such as SuccessFactors, SharePoint, and Skillsoft to ensure a seamless and intuitive experience for both employees and HR teams. By analysing the current systems landscape and identifying areas for improvement, the role ensures that platforms are well-integrated, user-friendly, and aligned with business needs. The aim is to drive consistency, compliance, and operational efficiency across People & Culture processes.

Working closely with internal Technology teams, the role leads initiatives to automate manual processes and implement innovative digital solutions that support a modern and agile workforce. The successful candidate will bring strong project management, analytical, and collaboration skills to guide cross-functional efforts that enhance system performance and the overall employee experience.

This role is ideal for someone passionate about continuous improvement, digital innovation, and delivering impactful change within the HR function.