Overview
Senior Product Designer to join Tracksuit’s Survey team. Responsible for designing end-to-end survey experiences—from internal tools for scripting and deploying surveys, to data-quality systems and engaging respondent experiences. Collaborate with product managers, engineers, data scientists, and research specialists to ensure data quality, operational scale, and user trust.
Responsibilities
- Design internal tools that streamline operations for Survey Operations and Insights teams; create, edit, and deploy surveys; champion workflows that maintain survey data integrity from category setup to question scripting and logic validation; simplify complex systems into intuitive interfaces.
- Craft excellent respondent experiences across devices and demographics; apply UX best practices to improve completion rates and ensure engaging, accessible interfaces; consider tone, flow, and microinteractions.
- Support data quality at scale by building systems to reach the right audiences with the right content and reduce manual error.
- Identify opportunities to integrate AI into survey workflows; collaborate with engineers and data scientists to ensure AI-powered features are helpful, explainable, and trusted.
Qualifications
5+ years of experience as a senior designer with a portfolio showing complex internal tools or platform design.Experience and passion for discovery and user research; skilled at talking to people to understand pain points and asks the right discovery questions.Systems thinker with ability to map intricate workflows and translate them into usable, elegant designs.Ability to balance scale and craft; move fast while designing for long-term maintainability; bring structure to ambiguity and work cross-functionally with focus and empathy.Operational curiosity about how internal teams work and how to design tools that enhance confidence and efficiency.Understanding of the importance of branding and tracking to business success; interest in how Tracksuit exists and functions.Base pay range
NZ$140,000.00 / yr - NZ$160,000.00 / yr
Why join Tracksuit
Tracksuit is a fast-growing startup with a diverse, distributed team across NZ, AU, the US, and the UK. We value transparency, trust, learning, and building something we’re proud of. We offer competitive compensation and a comprehensive benefits package, including equity through our ESOP, wellbeing perks, parental support, learning and development budget, and flexible work arrangements. Our hubs are in Auckland, NYC, London, and Sydney, with flexibility in how you manage time.
Notes
Please include a link to your portfolio with your application. We practice transparent compensation and offer comprehensive full-cycle compensation reviews and promotions as you level up.
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