It Senior Business Analyst

Key Responsibilities

Advise on feasibility, viability, and business impact of new policies and requirements

Gather, analyse, and document functional and technical requirements as user stories

Develop user journeys, workflows, prototypes, wireframes, and mock-ups

Conduct market research and user interviews to validate problem statements and solution direction

Perform impact assessment and evaluate change requests

Define success metrics and create dashboards to track product outcomes

Support product teams to resolve issues and ensure timely defect rectification

Analyse results post-release to drive improvements and future enhancements

Identify synergies between existing solutions and recommend optimization opportunities

Oversee product enhancements for secure large file transfers with external stakeholders

Provide BA support for identity access management platforms, prioritizing features and user adoption

Required Skills & Experience

Diploma / Degree in Computer Science, IT, Engineering, or related discipline

Minimum 4 years' experience as a Business Analyst, Scrum Master, or Product Owner in Agile projects

Strong background in : Product management, IT business analysis, Solution design and testing

Preferably certified as : Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM) or equivalent

Excellent written and verbal communication skills for stakeholder management

Strong skills in problem-solving, conceptual thinking, and prioritization under pressure

Experience in change management and user adoption strategies is an advantage

Ideal Candidate Traits

Analytical and detail-oriented

Able to work independently and meet tight deadlines

Comfortable liaising with both business and technical teams

Experience with dashboards, KPIs, and post-release analysis

Strong stakeholder influence and communication

Start Date : Oct / Nov

Contract Duration : 12 Months

Location : Pasir Panjang (Maple Tree) OR Buona Vista

Salary : Up to $9,

• depending on experience

About the Role : We are seeking an experienced Business Analyst to support product development, solution design, and continuous enhancement for enterprise platforms, including secure file transfer solutions and identity access management systems.

The role involves close collaboration with product teams, business stakeholders, and technical squads in an Agile environment.

You will play a key role in gathering requirements, shaping user journeys, conducting feasibility studies, and delivering actionable insights that drive product success and user adoption.

Application Process : If you possess the required skills and are ready to take on a dynamic role, we encourage you to apply.

Share your resume at

U3 Privacy policy for job applicants : When you apply, you voluntarily consent to the collection, use, and disclosure of your personal data for recruitment / employment and related purposes

#J-