Key Responsibilities
- Advise on feasibility, viability, and business impact of new policies and requirements
- Gather, analyse, and document functional and technical requirements as user stories
- Develop user journeys, workflows, prototypes, wireframes, and mock‑ups
- Conduct market research and user interviews to validate problem statements and solution direction
- Perform impact assessment and evaluate change requests
- Define success metrics and create dashboards to track product outcomes
- Support product teams to resolve issues and ensure timely defect rectification
- Analyse results post‑release to drive improvements and future enhancements
- Identify synergies between existing solutions and recommend optimization opportunities
- Oversee product enhancements for secure large file transfers with external stakeholders
- Provide BA support for identity access management platforms, prioritizing features and user adoption
Required Skills & Experience
Diploma / Degree in Computer Science, IT, Engineering, or related disciplineMinimum 4 years’ experience as a Business Analyst, Scrum Master, or Product Owner in Agile projectsStrong background in : Product management, IT business analysis, Solution design and testingPreferably certified as : Certified Scrum Product Owner (CSPO), Certified Scrum Master (CSM) or equivalentExcellent written and verbal communication skills for stakeholder managementStrong skills in problem‑solving, conceptual thinking, and prioritization under pressureExperience in change management and user adoption strategies is an advantageIdeal Candidate Traits
Analytical and detail‑orientedAble to work independently and meet tight deadlinesComfortable liaising with both business and technical teamsExperience with dashboards, KPIs, and post‑release analysisStrong stakeholder influence and communicationStart Date : Oct / Nov 2025
Contract Duration : 12 Months
Location : Pasir Panjang (Maple Tree) OR Buona Vista
Salary : Up to $9,500.00 - depending on experience
About the Role : We are seeking an experienced Business Analyst to support product development, solution design, and continuous enhancement for enterprise platforms, including secure file transfer solutions and identity access management systems. The role involves close collaboration with product teams, business stakeholders, and technical squads in an Agile environment.
You will play a key role in gathering requirements, shaping user journeys, conducting feasibility studies, and delivering actionable insights that drive product success and user adoption.
Application Process : If you possess the required skills and are ready to take on a dynamic role, we encourage you to apply. Share your resume at
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