Client Services Officer - Fixed Term
AlsglobalWaikato, New Zealand1 day ago
Job descriptionThe day to day Develop and maintain high quality relationships with new and existing clients. Develop and maintain positive working relationships with internal clients to ensure that all projects are communicated and acted upon in a timely and accurate manner. Ensure all client queries are resolved in a timely and accurate manner, provide feedback and follow up as required. Preparing quotations and assisting in the preparation of tenders and Expressions of interest (EOI). Preparation of monthly service reports for major clients and projects. Actively marketing the services of ALS through phone, email, onsite and offsite client interaction. Preparation for and attending relevant conferences, promoting ALS at trade exhibitions and liaising with clients. Assisting clients with appropriate method selection and offering technical guidance. Following up on client invoice queries. Organising client sample container orders. Assisting in the preparation and distribution of promotional material Organising client sample pickups. Prioritisation and monitoring of 'managed' projects through the laboratory. Daily liaison with clients according to client / project requirements. The essentials Strong written and verbal communication skills. A positive client focus, and quality service attitude. Skills in planning and project monitoring. Strong numerical and office software skills. Responsive to internal and external client needs. Team orientated and collaborative. Good problem-solving skills. A commitment to organizational goals and objectives. A focus on quality with good attention to detail. Intermediate computer skills. Makes independent decisions and prioritises tasks. Other duties that the company may require. Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.At ALS, you'll be supported to develop new skills and reach your full potential. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.ALS also welcomes applications from people with all levels of ability. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role. Ljbffr
Client Services Officer - Fixed Term page is loaded## Client Services Officer - Fixed Termremote type : On Sitelocations : Hamilton, New Zealandtime type : Full timeposted on : Posted Todayjob requisition id : R
- At ALS, we encourage you to dream big.When you join us, you'll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
- About the Role
- The
- Client Services Officer
- 6-month fixed term role within ALS Environmental NZ includes developing existing and new business within the environmental clients in Hamilton, NZ.
You will be required to assist and be part of a dynamic team striving to support their requirements.
We invest in our people with programs and opportunities that help you build a diverse career with us.We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Accommodation is available on request for candidates taking part in all aspects of the selection process.
### Introduce YourselfWe're all about people – so show us who you are and why you're passionate about working with us by submitting your resume, and we'll keep it on file for future opportunities.
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Client Officer Fixed • Waikato, New Zealand
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