Workflow Coordinator

Description

Everybody should have a place to live that is warm, dry, safe, stable and affordable, with access to the support they need to live healthy, successful lives.

Te Tuapapa Kura Kainga - The Ministry of Housing and Urban Development (HUD) leads Aotearoa - New Zealand's housing and urban development work programme.

Mo te tunga | About the role

This 12-month, fixed term role reports to our Housing & Support Manager within our wider Delivery group.

The work is varied, stimulating and challenging.

The Workflow Coordinator is responsible for driving the successful delivery of the Progressive Home Ownership and Affordable Housing Fund Programmes, including a broad range of processes to support funding approvals, reporting, data management and formation of inputs for overall product performance and management.

The role is a key team position, linking the Housing & Support group and other HUD internal groups and decision-makers.

In this role you will :

Request, receive, review, compile and share information, being financial and property documentation to meet internal and external requirements

Maintain records and documentation for plans, programmes and processes, applying sound information management practices

Assign actions to stakeholders, following up as needed to check completion within agreed timeframes

Develop and maintain relationships with people internally and externally, supporting others to understand and meet workflow requirements, and responding to queries or issues

Proactively identify workflow risks or issues, resolving or escalating these as appropriate

Identify and implement process improvements to enhance efficiency and customer experience

Coordinate or contribute to ad hoc or regular reporting.

The salary range for this role is $66,726 - $81,554 +3% Kiwisaver contribution.

O wheako, o pukenga | About you

You will have strong attention to detail, be highly organised, and self-motivated with the ability to work independently as well as collaboratively.

You will also bring :

Knowledge and experience of administration systems and processes, including a practical ability to apply relevant legislation, property development and work with figures

Experience supporting workflow in a dynamic environment, responding to changes in priorities and timeframes, including execution of commissioned work, with short turn arounds

Interpersonal skills, with an ability to build effective relationships at all levels of an organisation, both internally and externally

Proven ability to work methodically to deliver quality work, with high attention to detail

Ability to identify opportunities and issues that may impact workflow, and navigate these or seek guidance / advice as required

Sound digital literacy, and the ability to learn and support others in the use of new workflow tools and applications

A team player, adept in your role and proactive about sharing your skills to support others

Ideally, you will have experience in the public service or central government.

Mo matou | About us

Te Tuapapa Kura Kainga reflects the intention of 'the foundation for a treasured home'.

The name comes from the Maori whakatauki (proverb) 'he kurakainga e hokia, he kuratangata e kore e hokia', - 'a treasured home will endure, not so a treasured person'.

It carries with it a strong connection to our purpose : he kaingaora, he haporiora - thriving communities where everyone has a place to call home.

The importance of ensuring the wellbeing of people within the home, and our connection with the land - acknowledges the generations of people who have always called this place 'home' - and affirms our commitment to delivering for future generations of New Zealanders.

Nga painga | What we offer

Flexible working to give work / life balance

Engaging employee-led people networks that celebrate diversity, provide safe spaces, and encourage thought-leadership

Close to the railway station, modern office space and cloud-based technology that allows for joined up, cohesive collaboration

Wellbeing initiatives, tools and courses, and a discounted health insurance scheme

Open minds - we aren't afraid of change and encourage fresh approaches and ideas from people who want to make a difference

We work to make sure the aspirations of whanau, hapu and iwi are enabled

Salaries automatically move up a step on an annual basis

Me pehea te tuku tono | How to apply

Please click on the APPLY button to be directed to the application page, from here you can upload your CV and cover letter.

Please note, while applications close 5pm, Friday 28 November

• , we will be reviewing applications as they are received and may progress with suitable applicants prior to the application closing date.

Therefore, please apply as soon as possible if you are interested in this position.

Please let us know if you need any support or have any access requirements that will help you through the recruitment process.

For tracking and evaluation purposes, all applications must be submitted via our on-line process.

You must have the legal right to live and work in New Zealand to be eligible for this position.

For further inquiries please contact

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