Overview
Working with Woolworths Supermarkets New Zealand | Te Mahi ki Woolworths Supermarkets New Zealand. With over 185 stores and 20,000 team members across Aotearoa, we aim to make Kiwi lives a little better every day. We are friendly, down-to-earth, and energetic — we work hard but we have a great time doing it, and we love what we do. There is plenty of scope for new ideas and room to add value. You’ll be working with a business that touches the lives of three million New Zealanders a week. We embrace diversity of thought and approach challenges with pragmatism and innovation, valuing respect, care, curiosity, openness, and a proactive attitude.
What you’ll do and the environment you’ll join :
Responsibilities
- Provide excellent customer service to enhance the overall shopping experience.
- Support daily store operations by assisting customer needs.
- Maintain strong store presentation to achieve high customer satisfaction.
- Champion Customer Service & Engagement : Be highly visible, engage customers with personalised assistance, and promptly resolve inquiries and complaints.
- Drive Product Availability & Quality : Continuously replenish products, focusing on essentials and fresh food, and ensure high standards for stock quality, rotation, and presentation.
- Support Smooth Operations & Standards : Collaborate effectively with the team ("Swarm") for daily operations, maintaining store cleanliness and organisation.
- Prioritise Safety & Compliance : Uphold safety protocols, report hazards, and ensure all tasks adhere to company policies and legal requirements.
What you’ll bring
Customer-Centric Focus : You provide outstanding customer service, consistently focused on maximising loyalty through personalised support.Strong Interpersonal Skills : You possess strong communication and interpersonal skills, enabling effective interactions.Integrity & Professionalism : You demonstrate a clear commitment to company values and integrity, consistently upholding professional standards and policies.Detail-Oriented & Proactive : You are detail-oriented, ensuring accuracy in your work and proactively escalating issues to management when necessary.What you’ll experience
Team discounts across Woolworths Group brands and a rewards program that recognises purpose-driven work.Access to Sonder for free confidential 24 / 7 personalised support for team members and their families.Global career possibilities with exposure to a vast business network.Endorsements and Inclusion
We’re a part of the Woolworths Group, with a culture of genuine care and a flexible approach to work. We believe in diversity, equity, inclusion and belonging and encourage all candidates to apply. If you need adjustments in the hiring process, please let us know in your application.
Seniority level
Entry levelEmployment type
Full-timeJob function
Sales and Business DevelopmentRetail#J-18808-Ljbffr