Inventory Support / Customer Service - Kilbirnie

16 / 10 / 2025

• You won't need to know about plumbing - We offer full training
• We hire on attitude, teamwork & work ethic
• Get your birthday off paid

What can we offer you?

• Your birthday off paid
• Leadership programmes
• Apprenticeship retail programmes
• Training on the job – learn as you grow
• Supplier product training
• Branch BBQ’s

About Plumbing World

Plumbing World is a true New Zealand success story that continues to grow and is owned by real Kiwi plumbers. With 60 years in the industry, Plumbing World is proud to deliver great service and guidance to creating beautiful and functional spaces.

Our people matter to us, and Plumbing World is devoted to supporting and encouraging our employees to prosper in a diverse and inclusive workforce and we want you to be a part of our kiwi success.

The role : We want you | e hiahia ana matou ki a koe

Plumbing World is now on the hunt for our next Inventory Support / Customer Sales member to join our Kilbirnie branch, if you are looking for a place to be you, a fun working environment and to be part of great team then APPLY NOW!!

This is a great all-rounder role where you will be working on our busy trade counter serving our trade customers, answering calls, helping with inventory, putting stock away, loading the delivery truck, cycle counting, picking & packing customer order, plus helping out in other areas of the branch, there is ALWAYS something to do.

Plumbing World is committed to our customer service promise, and we are focused on exceeding customers’ expectations, so it’s all hands‑on deck at the trade counter before 9am no matter your role in the branch, this is to ensure customers are looked after straight away and they get what they need to start their day.

• Hands‑on role – serving customers and helping with inventory
• Customer‑focused – we like to make it easy for them
• Teamwork is what we are all about – get stuck in and get it done
• A willingness to learn, and be part of the team with a good attitude

This is a Full‑time role working Monday to Friday with a rostered Saturday.

Our Ideal Inventory Support / Customer Sales Team Member

• A can‑do attitude
• Great customer service experience & customer‑focused
• Works well under pressure
• Team player
• Flexible
• Able to lift heavy objects
• Full NZ driver's licence
• Tech Savvy
• Pride in personal appearance

Inclusion + Diversity

Research shows that some individuals, particularly women and underrepresented groups, are less likely to apply for jobs unless they meet every single criterion. If you don't think your experience perfectly aligns, or you don't tick all the boxes, please don't rule yourself out!

Plumbing World is committed to hiring a diverse team and we encourage individuals of all background and abilities to apply.

In addition to being dedicated to building a workforce that reflects diverse talent, we are committed to fostering an inclusive and accessible experience.

If you require an accommodation for any part of the recruitment process (including alternate formats of materials, accessible meeting rooms, etc.), please let us know and we will work with you to meet your needs. Please provide details in your cover letter of any accommodations needed.

The successful applicant will be required to pass a pre‑employment medical and drug test prior to the commencement of employment.

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