Nz Assistant Store Manager

OverviewAre you passionate about retail and driven to deliver exceptional customer experiences?

Do you thrive in a leadership role where you can motivate and inspire a high-performing team?

Mountain Warehouse has the perfect opportunity for you as an NZ Assistant Store Manager.Application Deadline : 9 October

• Department : New Zealand RetailLocation : St Lukes (NSL)What You Will DoPartner with the Store Manager to lead a motivated, engaged, and high-performing team.Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.Drive training and development, empowering your team to excel and grow.Communicate clearly and transparently, ensuring alignment and trust across the team.Keep the team well-informed with product knowledge to deliver outstanding customer service.Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.Play an active role in recruiting and retaining top talent to build a strong and motivated team.Support in meeting and exceeding sales targets, driving profitability through effective strategies.Monitor key performance indicators (KPIs) to track and sustain store success.Oversee stock levels, ensuring smooth replenishment and accurate delivery management.Implement proactive loss prevention strategies to protect the store's profitability.Lead by example in delivering exceptional customer service at every opportunity.Address customer feedback promptly, ensuring satisfaction and brand loyalty.Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.Passionate about creating outstanding customer experiences and an inspiring leader in retail management.A clear and confident communicator, able to engage with colleagues and customers alike.Results-driven with a sharp focus on achieving goals and meeting targets.Approachable, supportive, and trustworthy—a natural team player.Energetic and proactive, with a determination to see tasks through to completion.Skilled in problem-solving and decision-making, ensuring solutions align with company policies.What's In It For YouMonthly Bonus Scheme : A performance-driven bonus structure, offering achievable targets and additional rewards on top of base salary50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowanceUp to 20 days of annual leave per year based on a 5-day work weekGenerous Colleague Referral IncentiveA stable, successful and supported environmentLength of service awardsNote : This description reflects responsibilities and expectations for the NZ Assistant Store Manager role at Mountain Warehouse and is not a comprehensive job specification.

The company reserves the right to modify duties as business needs evolve.

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