Quality Assurance Specialist

This range is provided by Brooksource.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$

• / hr - $
• / hrJob Summary : The Quality Training Specialist will be responsible for trade-related curriculum development and training for new and existing teams, quality audits and on-site support to company projects.Job Duties and Responsibilities : Develop and provide trade-related, project management and delivery training in the classroom.

This will include hands on demonstrations; (ex : class outlines, presentations, handouts, tests, design exercises)Develop pre-employment trade-related job skill assessments (both hands on and written)Prepare employees to accomplish job results by developing, planning, conducting, and evaluating management trainingConduct training needs assessment by collecting information pertaining to work procedures, work flow, and reports; understanding job-specific functions and tasksConduct training classes by presenting job-specific and company-specific software applications utilizing computer and virtual classrooms, webinars and other methods as requiredEvaluates training by assessing effectiveness of training to specific job applicationsAdministers written and practical exams and write performance reports to evaluate trainees' performance.Maintains quality service by establishing and enforcing organization standardsImplement training processes and best practices that add value and improve business performanceMaintain personal knowledge, training and proficiency on installed products and course materialsWork with training team to design and implement new training programs and revise old programsEnsure a safe and pleasant learning environment for staff / studentsOther duties as assignedQualificationsPhysical and Mental Requirements : Operate as a team member of managementStrong verbal and written communication skillsStrong organizational skills and attention to detailLead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.For demonstration purposes; must be able to climb ladders, use hand and power tools, lift 50 pounds.Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).

Must promote the Company culture and mission to all employees, vendors, clients and business partners.Must possess proven problem solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).

Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.Must be able to travel within the branch territory and / or regional territory as needed.Must possess the ability to learn and teach the Company and customer project management systems.Education, Certification, License, and Skill Requirements : Must possess a minimum of three (3) years training experience or related role.Prefer a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.Prefer a BICSI certified trainerMust have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).

Must meet Company minimum driving standards.High School diploma or equivalentWorking knowledge of instructional design and adult learning theory practice preferredMust be able to effectively use basic hand tools : screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush cutting pliers, multi-meter and rubber mallet (gray).

Highly knowledgeable of materials, methods, and the tools involved in the commercial construction industry.Ability to determine the kind of tools and equipment needed to do a job.Possess good knowledge of arithmetic, algebra, geometry and their application.Maintain technical knowledge by attending educational workshops; reviewing publicationsWorking knowledge of construction process (bid process, project management, delegation, financial etc.)Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Quality AssuranceIndustries : Telecommunications and IT Services and IT ConsultingWe are an equal opportunity employer and welcome applications from diverse candidates.

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