Senior Manager, Business Intelligence & Governance

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Senior Manager, Business Intelligence & Governance

Operational Excellence

Location is either New Plymouth, Auckland or Wellington

Permanent, Full-time

At TSB, you’ll be part of a profit for purpose organisation, that empowers and enables you to be your best and make a positive difference for the people you work with, and the communities you are part of.

About the role

Reporting to the Head of Data and AI, this position will oversee and manage both the business intelligence (BI) and Data Governance supporting TSB's data and AI strategy. It is a strategic and hands‑on role, responsible for developing and implementing BI strategies, ensuring data quality and security, and promoting data‑driven decision‑making throughout the organization.

Who are you?

Excellent verbal and written skills are important for this role, as you will be required to effectively convey complex technical concepts to non‑technical partners, translate business needs into technical requirements and collaborate with business units to transform data into actionable insights.

You will require a highly strategic mentality, as you have the responsibility to formulate and execute the organization's BI and Governance strategy, and implement robust data governance policies, standards, and frameworks.

You will be a hands‑on practitioner with the ability to prioritise tasks effectively that ensure you meet commercial objectives, manage risks effectively, and deliver high‑quality results.

In this role, you can expect to :

• Promote a culture that prioritizes data‑driven decision-making and help create a culture of ongoing professional growth and innovation.
• Ensure effective communication with stakeholders and manage the maintenance of the reporting ecosystem.
• Support standard data processes and foster continuous learning and development.
• Support advanced analytics initiatives (AI, Gen AI, etc.), ensuring they align with enterprise delivery methods.

We are looking for candidates who have :

What’s in it for me?

At TSB, we’re small enough to really care about our customers but big enough to have great rates, innovative products, and digital solutions. We are looking for people to help us achieve our goal of being the easiest bank to deal with.

We aim to create remarkable experiences for our people, who in turn create remarkable experiences for our customers.

By working with us, you’ll be a part of a profit for purpose organisation. We’re 100% owned by Toi Foundation, a philanthropic trust, and our annual dividends contribute to Toi’s transformational impact in our community.

We believe that we all bring something unique to our workplace and when we are encouraged to be ourselves, TSB is stronger for it. That’s why we’re committed to supporting your wellbeing, creating space for you to be your best self, both in and out of work, and enabling you to make a meaningful difference in our communities.

If you are ready to get stuck in as part of a collaborative team where you’re supported to be your best self…. Apply Now!

Closing date for applications is 5.00 p.m., Tuesday 2nd December 2025.

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