Group Public Information Manager

We're looking for an experienced crisis communications and public information leader to join our team as Group Public Information Management (PIM) Manager. This pivotal role sits within WREMO's Operational Readiness and Response team and reports to the Team Leader, Regional Incident Management Team.

This is permanent, full-time position based at our Thorndon office in Wellington.

Overview

About the role :

As the Group PIM within the newly established Regional Incident Management Team, you'll lead the region's PIM function, with responsibility for ensuring that timely, accurate, and consistent information is shared with the public, partners, and media during emergencies.

In readiness, you'll build and enhance local and regional PIM capability and systems, ensuring the region is equipped with the tools, training, and relationships to respond effectively. In response, you'll lead the PIM function in the Emergency Coordination Centre (ECC) or support local Emergency Operations Centres (EOCs) - managing communication strategies, media liaison, and public information delivery when it matters most.

Responsibilities

Skills and experience required :

You're a confident, strategic communicator with strong leadership and crisis management experience. You can think clearly under pressure, craft clear messages in complex situations, and build trusted relationships across diverse networks.

You will have :

• Extensive experience in Public Information Management, emergency communications, or crisis response.
• Strong operational leadership experience and the ability to perform in fast-paced, high-pressure environments.
• Experience working with media, public agencies, and community stakeholders.
• Proven ability to lead, develop, and support teams and networks.
• Deep understanding of the CIMS PIM function and how communication supports effective emergency management.
• Experience developing and maintaining communication frameworks, platforms, and contingency plans (including emergency alerting systems).
• Strong analytical and decision-making skills under time pressure.
• Exceptional stakeholder engagement and influencing skills across all levels.
• Willingness to be part of an on-call roster and respond to emergencies when required.
• Understanding of, or willingness to develop, capability in te reo Māori and te ao Māori, in line with Greater Wellington's Māori Capability Framework.

Experience working with central or local government, emergency services, or media agencies in an emergency setting will be highly regarded.

What we offer

How to apply

Greater Wellington and WREMO are proud members of Diversity Works. We value diversity and are committed to an inclusive, flexible, and supportive workplace. We encourage candidates from all backgrounds and welcome the unique talent and experience you will bring to our team.

We are passionate about ensuring our recruitment processes are fair and equitable. Please let us know if you have any accessibility needs or adjustments that need to be made so we can offer a recruitment process that is more accessible to you.

Click on the Apply link to view the job description and to apply for the role with a cover letter and CV. All applicants will be required to provide proof of their eligibility to work in New Zealand.

For further information, please contact Carrie McKenzie, Head of Operational Readiness and Response .

Applications close : 5.00pm, Monday, 20 October 2025. However, we will be shortlisting applications as they come in and will interview as soon as possible to secure the right person.

The remuneration for this position, inclusive of all benefits, is $99,271 to $148,907, with a midpoint of $124,089. Starting remuneration will depend on the skills and experience of the successful applicant.

Agency applications won't be considered at this time.

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