Detailer - Auto Collision

The Detailer's primary responsibility and accountability includes providing an exceptional and successful customer experience through the meticulous detailing of each vehicle to ensure every client receives a positive first impression upon delivery of their vehicle.

The detailer pre-washes vehicles prior to moving them into production, and cleans and details all assigned vehicles prior to final delivery to the customer.The position is also responsible for completing general repair facility cleaning responsibilities while working in alignment with all team members in achieving the repair facilities KPIs.

The Detailer is committed to being a dedicated Brand Ambassador of Boyd Autobody & Glass at all times.Roles and RequirementsProvides positive energy when interacting with customersCleans vehicle exterior by hand, brush or by washing equipmentPolish, dry and clean vehicle windshields, windows, lights, mats and exterior bodyProtects and preserves automobile exterior by buffing, polishing and applying waxesVacuum, shampoo, add air freshener and clean vehicle interior (some stain removal may be required)Inspect body and refinish repairs for deficiencies that may impact the quality of the delivery process; advise production supervisor as requiredAccountable for ensuring all required line items as per the Repair Orders (RO) are completed to meet Assured's quality standardsChecks in new vehicles upon arrival for prewash and document prior damages (as required)Determine need for and add windshield fluid, gas, oil, water and antifreezePerform basic maintenance checks : antenna, under the hood, inside the vehicle, inside the trunk, and outside vehicleMaintains quality service by following Assured quality standards, conducting final inspection and correcting deficienciesShop is to be kept clean by sweeping and daily emptying of garbage containersMaintain a clean and organized parking lot at all timesPower wash the shop floor, (to reduce appearance of dirt) as requiredMaintain and organize the vehicles in the parking lot daily (incl. keys, floor mats and RO Signs)May be responsible for maintaining an inventory of cleaning suppliesPerform miscellaneous job-related duties as assigned by Production SupervisorMaintain a clean and orderly production area throughout the workday, ensuring a final clean up at the end of the dayContinuously learns new technical information and techniques in formal training session in order to stay updated with rapidly changing automotive technologyWorks in accordance with daily production schedule (as directed by Production Supervisor)Advise production supervisor of collision repair problems that may have been overlooked that impact the production processComplete the Quality Control(QC) Checklist before moving vehicle to next departmentKnows status of assigned vehicles and helps problem-solve on getting and keeping all vehicles on schedule for on-time deliveryConsistently utilizes all required safety equipment and follows proper refinishing procedures in compliance with Ontario Health & Safety guidelinesAdheres to all requirements for hazardous waste disposalFollows vendor procedures to maintain all tools and equipmentSupports all team members when requiredParticipate in monthly Health & Safety and staff meeting (if required)Attend training, information sessions and workshops recommended by Store ManagerMaintain the Boyd KPI's (Sales / GP / NP / CSI / AR / CT&TT)Uphold Assured's Core Values : Honesty, Integrity & RespectAdhere to Assured's Policies and Procedures, according to established business practicesActively participates in daily production meeting with the Management Team, as requiredConsistently demonstrates actions and behaviors supporting our "10 Promise"Experience And Skills RequiredHigh School Diploma or equivalentCommunicate effectively, both verbally and in writingStrong attention to detail and work ethicAbility to use selected vendor materials and general supplies efficiently and cost effectivelyDemonstrated commitment to continued learning by attending Assured / Industry related trainingEffectively work in a fast-paced environment, demonstrating multi-tasking abilities while working under pressureFrequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materialsValid G class driver's licenseMust provide your own toolsPlease note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the job.At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment.

All hiring decisions are made by real people who review each application individually.Compensation Details : $16 - $17 per hour

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