Clinic Co-ordinator-Papanui

Audika is part of Demant, a world‑leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 22,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries.

Responsibilities

We are looking for a passionate customer service individual to be a Clinic Co‑Ordinator on part‑time basis (work 8 : 30am – 5pm Wed, Thur & Fri – with the possibility of adding an extra day in the future). If you are interested in helping our clients improve their hearing and quality of life, keep on reading! This is the role for you.

This is a pivotal role in each clinic that contributes to clinic performance and enhances our customers’ experience. We are looking for a compassionate, process‑oriented and purpose‑driven individual whose outstanding organisational and customer service skills will help more people get access to better hearing.

You will collaborate with Clinicians and Hearing Technicians (where applicable) to provide quality hearing health care outcomes for all our clients.

You will learn about all our products, services, our competitive advantages, and government funding programs. With all this knowledge, skills, and tools you will expertly apply tailored client‑specific sales strategies ensuring they get the best possible solutions.

You'll be successful in this role if you have :

• Previous sales and customer service experience in one of the following environments : retail, hearing care services, pharmacy, or allied health
• Experience working with an older demographic, preferred
• Strong interpersonal communication skills and empathy for clients to support their hearing journey
• Higher School Certificate or Qualification

What's in it for you :

Our Values :

Audika is proud to have a diverse and inclusive culture that acknowledges and respects our employees.

We are a team of professionals who bring the importance of sound to life and connect our clients through our hearing products.

We believe that it all starts from our employees, who make this happen. We are led by our values, which shape a supportive and encouraging culture where everyone can thrive and succeed.

We create trust! We are Team‑players! We create innovative solutions! We apply a can‑do attitude in everything we do.

About Audika Group

The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues.

#J-18808-Ljbffr