Field Service Technician

Are you a skilled mechanic ready for a fresh start, better work-life balance, and the chance to work where others holiday?

We're on the hunt for a passionate, experienced, and hands-on mechanic to support our busy, well-established customers in the Cromwell area.

This is more than just a job, it's a chance to become part of a forward-thinking team in a region known for its stunning landscapes, relaxed pace of life, and outdoor adventure.

From diagnosing complex issues to fine-tuning performance on Construction Equipment, you'll have the support, autonomy, and trust to do your best work - all while living in one of New Zealand's most desirable lifestyle destinations.

If you're craving more than just a paycheck - if you want purpose, progress, and a place to call home - then read on.

Who are we?

TDX is a true New Zealand success story, and 100% New Zealand owned and operated.

From humble beginnings when we were set up over 40 years ago by a couple of mates, today TDX is recognised as a market leader for the sales and service of construction equipment, with 16 branches across NZ.

We partner with the civil, forestry, construction, mining and marine sectors across all of New Zealand as the distributor of leading global brands including Volvo CE, Yanmar CE, FUCHS, Shell Lubricants, Kohler Generators, Perkins Engines and Allison Transmissions.

We are committed to delivering a world-class service with our local know-how.

With our "we are in it together" mindset, we'll get it sorted for the customer every time.

Our Purpose & Values at TDX - It's people that keep our customers going.

Take care – We take care of our team and the environment.

Commit and deliver – We turn up for work with the right mindset.

In it together – We know that we are better when we work together.

We will sort it – We challenge the status quo and have an eye on tomorrow.

Customer success is our business – We understand our customers better than anybody else.

Partner of choice.

We treat our partners as we would like to be treated.

These values shape who we are and how we work — together, for a better tomorrow.

What's in it for you?

You will be rewarded with a base hourly rate, overtime, mobile phone, company Ute for work use, tool allowance, life insurance, medical insurance discounts, and our highly beneficial bonus scheme on top!

Responsibilities include :

Diagnose, maintain and repair construction equipment that is now in our client's possession

All field service diagnostic, repairs, maintenance, breakdowns

Maintain and build strong relationships with customers and potential customers within the region

Actively work to ensure excellent communication with supporting departments such as service administrators and parts departments

Ensure timecards are completed daily showing the correct job number

Record stocks, oils and other material used against a job number

Our ideal applicant will be :

A Qualified Heavy Diesel Mechanic with Construction Equipment experience

At least 3 years of trade qualified experience in NZ

Looking for a proven self-starter with strong initiative and drive

Used electronic diagnostic equipment in previous roles

Have strong hydraulics experience

Be fit and able

Strong Health & Safety awareness

If you're keen to be part of a crew like us, then we can't wait to see your application by hitting APPLY NOW.

New Zealand market leaders for Construction Equipment, Diesel Engines, Transmissions, Generator sets, Oil and Filtration products, TDX represent a number of leading global brands, the principle being Volvo Construction Equipment.

Our reputation is based on providing the best sales and service back up to our customers.

Our culture

TDX people love what they do.

We have a positive and energetic attitude and are highly motivated to actually do what we say.

We are smart problem solvers, meeting our customers' high expectations and are ready to support others in the team to achieve their goals.

We're committed to creating a world class sales and service organisation and we are always interested in hearing from like-minded people who want to be a part of our future.

With branches throughout New Zealand and a service offering across a number of industries, TDX offers opportunities and pathways for personal growth unlike many others.

With diverse roles in sales, servicing, customer support and administration your career with us can take off in many directions.

With the support from a 100% kiwi born and bred company, we've got your back.

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