Housekeeping Attendant

Aoraki / Mount Cook 7999, New Zealand Req #307

Tuesday, 5 November 2024

For those who dream bigger!

At the Hermitage, Aoraki / Mount Cook, our guests stay with us because of the unique location, amazing views, excellent service, and the one-off experiences we provide. Our team members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences. Our team sees every aspect of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.

At the Hermitage Hotel, our Housekeeping team is key to ensuring the guest experience exceeds expectations and our visitors have a clean and comfortable room to go back to after a day of exploring and taking in the views.

With guest stays averaging one to two nights, our Room Attendants work at pace with a high attention to detail and passion for cleanliness to reset rooms and ensure every guest has a fantastic first impression every day.

What you will be doing

• Performing all housekeeping activities in a timely manner to ensure guest rooms are serviced according to the hotel standards.
• Supporting and meeting targets to ensure the hotel's public areas and all its services are always presented to a high standard.
• Ensuring any room maintenance requirements or issues are reported to maintenance or escalated as needed.
• Following our company procedures and using the correct cleaning materials and equipment.
• Restocking trolleys, the linen room, and supply cupboard at the end of each day helping set tomorrow’s team up for success.

What you will bring to the role

The benefits

At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work – we offer a career lifestyle experience. If you love the outdoors, stunning mountains, being connected to nature, and changing seasons that include crisp snow and blue skies, then this role could be a perfect match and we would love to hear from you.

We are excited that you have read this far, and you're interested in working with us, but don't forget we are in a National Park, there are no shops, fast food outlets, or public transport, so if you can’t live without these, working for us will not be for you. Before you apply, read more about the location, climate, accommodation, working with us, and click on the Google Earth link to explore the village.

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