Service Advisor page is loaded## Service Advisorlocations : New Zealand | TSL | Palmerston Northtime type : Full timeposted on : Posted Todaytime left to apply : End Date : December 21,
- (29 days left to apply)job requisition id : JR
- Company :
- Truck Stops (NZ) Ltd
- Truckstops
- is a wholly owned subsidiary of Sime Motors.
Established in
, Truckstops has provided unparalleled after-sales parts and service support to the road transport industry for over 40 years.With 19 nationwide branches supporting Hino, Mack, Volvo and UD Truck & Bus, we have grown to become the largest supplier of truck & bus parts and workshop services in New Zealand.
The roleWith the addition of Volvo Truck & Bus and UD Trucks to our existing franchises starting Februarywe need to grow our team, with an opportunity opening for an additionalService Advisorto become a key part of our busy service team based in Palmerston North.Candidates should be aware that the role will focus heavily on processing and administrative tasks related towarranty claimsThis includes documentation review, data entry, claims submissions, and ensuring compliance with manufacturer requirements.As familiarity with our systems and processes grows, responsibilities will gradually shift into the full scope of service advisory duties, which will see you :
making bookingsopening & closing workshop jobs and preparing job cardsprocessing warranty claims within specified timeframesloading the workshop to capacity and liaising with techniciansmonitoring work-in-progress and updating customers on job progresspreparing job cards for invoicingensuring a high level of customer serviceWhat you'll bring to be successful :a passion for customer service with a personable friendly mannersound verbal and written communication skillsa can-do team attitudeimpeccable time management and organisational skillsprofessional telephone mannercomputer literacy and accurate data entry skillsYou may already be a successful service administrator keen to take on your next challenge; or maybe you're a mechanic wanting off the tools and ready for a change of scenery.Please submit your CV and covering letter via the 'Apply now!' button featured below.The recruitment process will include phone screen, interview, and background checks including reference and right to work checks.Check us out at or
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