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Head of Content Delivery
Education PerfectWorkFromHome, Hawke's Bay, New Zealand30+ days ago
Job descriptionStrong leadership skills and ability to lead and motivate a team of internal staff and external contractors to achieve results and deliver projects on time Ability to line and performance manage a team to ensure they are highly engaged and driving a positive team culture A commercial mindset and experience planning and managing the delivery of content projects that require cross functional teams Ability to communicate effectively and maintain professional relationships Strong technical acumen to design and implement efficient, fit for purpose delivery systems that empower the team to work smarter and more effectively Strong understanding of change management frameworks and a proven track record of successfully leading teams through transformation Willingness to multitask and switch between different content priorities as required A team player who can collaborate within a cross-functional environment A continuous improvement mindset, always looking for opportunities to improve ways of working Highly adaptable and agile approach, with the ability to promote the delivery of quality projects Employee Equity Bonus Plan : Be part of our success with equity bonuses that foster ownership and shared growth across the company Christmas Shutdown Leave : Enjoy a full company shutdown during the week of Christmas, with 3 extra days of paid leave to bridge any non-public holidays Volunteer Day : All EPeeps receive one paid day per year to volunteer and give back to their communities Purchase Extra Leave : Opt-in to buy an extra week of annual leave, with payments spread across the year Work From Anywhere : Work up to 90 days per year from a different state or country—perfect for blending work and travel Wellness Bonus : Receive a pre-tax $750 NZD End-of-Year Wellness Bonus to support your health and well-being Health Insurance : Join our fully funded Southern Cross Wellbeing 1 plan ($500 excess), with optional add-ons and family cover Home Set-Up Support : Remote and hybrid workers may be eligible for support to set up a productive and comfortable home workspace Communication Allowance : Get $50 NZD / month toward your phone and internet costs if you work remotely or in a hybrid setup Parental Leave Support : We support growing families with up to 12 weeks of full-pay top-up for primary caregivers, 3 weeks of paid leave for secondary caregivers, and an extra 5 days of New Parents Leave for both, all available after your first 3 months. Returning primary caregivers also receive enhanced pension contributions to support their financial wellbeing. Employee Assistance Program : Access 24 / 7 confidential support via Sonder for mental health, safety and medical needs - available globally and fully funded by EP Learning & Development : Access engaging internal workshops, performance reviews and ongoing development discussions to grow your career Tenure Recognition : Celebrate your milestones with bonus leave and cash rewards at 5, 10, and 15 years of service Referral Bonus : Recommend great people and earn a $2000 NZD pre-tax bonus when your referral joins and passes their trial period Workride : Access a bike, e-bike, or scooter through a temporary pre-tax salary sacrifice, saving 32-63% thanks to tax benefits. EP Support Groups : Mana Wahine, DEI, Environmental Impact and Wellness Committees The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community Seniority level : Mid-Senior level Employment type : Full-time Job function : Education Industries : Education Administration Programs
Overview
Join to apply for the Head of Content Delivery role at Education Perfect .
What you will do
- Lead the content delivery team across ANZ and Canada, fostering engagement, capability and positive culture
- Collaborate with Content Product Managers to plan and deliver the content roadmap, including forecasting and resourcing
- Oversee the entire delivery pipeline, from scheduling and workflow design through to publishing and distribution
- Manage the content delivery budget, ensuring accurate forecasting, cost optimisation and reporting
- Use data and analytics to monitor KPIs, identify bottlenecks and implement continuous improvements
- Champion the adoption of innovative tools and processes (AI, automation, dashboards, workflow systems) to reduce manual effort and scale delivery
- Establish agile frameworks that allow prioritisation of high value work and enable rapid pivots in response to market or customer needs
- Ensure rigorous QA processes are in place, including AI assisted checks, accessibility compliance and adherence to copyright and data privacy standards
- Act as a key contact for stakeholders, maintaining clear communication and alignment across product, marketing, customer success and sales teams
- Provide input into technical aspects of content creation tools and collaborate with cross-functional teams to improve authoring processes
About you
Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!
What we offer
We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.
Details
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Head Of Delivery • WorkFromHome, Hawke's Bay, New Zealand
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