Senior Ai Engineer

Senior AI Engineer at Air New Zealand

Air New Zealand is reimagining the future of travel by embedding AI at the heart of how we serve our customers and empower our people.

We are looking for a Senior AI Engineer to contribute to the design and delivery of AI applications that unlock new possibilities across the business.

Responsibilities

Design, build, and maintain generative AI services and applications in Python, from proof-of-concept to production.

Design and implement robust retrieval-augmented generation (RAG) pipelines, integrating vector stores and enterprise data securely.

Implement safeguards, guardrails, monitoring, and governance for responsible AI usage.

Collaborate with business teams to identify opportunities where generative AI can deliver value.

Stay ahead of emerging GenAI technologies and bring innovative approaches into practice.

Qualifications

Proven expertise in generative AI : LLMs, agents, embeddings / rerankers, vector databases, and prompt design / evaluation.

Strong software engineering fundamentals with at least 3 years developing in Python, including experience with asynchronous frameworks (FastAPI), testing & mocking, and CI / CD.

Strong data engineering & MLOps fundamentals, including designing and querying relational (SQL) and NoSQL databases, feature stores, model / registry versioning, offline / online evaluation, and golden datasets.

Experience with cloud platforms (AWS preferred, Azure, or GCP) and containerisation (Docker, Kubernetes).

Experience with IaC (Terraform / CloudFormation) is advantageous.

Security, privacy, and compliance in enterprise settings; comfort working with sensitive data and regulated environments.

A growth mindset : curiosity, experimentation, and the drive to turn ideas into robust, maintainable systems.

Benefits

A chance to work on industry-leading, high-impact platforms that support Air New Zealand's digital products.

A respectful, diverse, and inclusive team culture where you will be supported and valued.

A collaborative environment with continuous learning and career development opportunities.

Competitive salary and unique staff travel benefits to help you explore the world.

Flexibility and support to bring your authentic self to work – we embrace individuality and creativity.

Diversity and Inclusion

Air New Zealand is proudly committed to diversity, equity and inclusion and believes in creating a truly inclusive workplace where everyone can be themselves and thrive.

We encourage candidates from diverse backgrounds, including those with a disability, additional health and mental health needs, and / or who are neurodiverse, to apply for our roles.

If you encounter accessibility barriers or require reasonable accommodations during our recruitment process, please contact the recruiter noted in this advert so they can support you to participate equitably.

Seniority level

Associate

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