Lead Engineer

Mō te tūranga | About the Role

At Westpac New Zealand, we’re committed to creating better futures together. As part of our Technology team, you’ll play a key role in supporting critical banking systems that keep our customers moving forward every day.

We’re looking for a Lead Software Engineer to join our Enterprise Services Group, with a focus on the Transaction Lifecycle Management (TLM) application and associated reporting platforms. This is a hands-on technical leadership role, balancing deep engineering expertise with strong stakeholder engagement and solution delivery.

Ōu Pūkenga | About you

Please note : This position requires participation in an afterhours on call support roster.

Nā tāu rourou | What will you bring?

• Provide Level 1–4 support (after hours support), manage incidents, and ensure system stability and performance adhering to Tech Risk Policies.
• Own the end-to-end delivery lifecycle, from gathering business requirements to technical analysis, Discovery, Planning, vendor coordination, testing, and production deployment under Agile framework.
• Translate business needs into technical specifications, collaborate with stakeholders to assess feasibility, define scope, and ensure alignment with reconciliation workflows.
• Oversee testing artefacts, ensuring quality and compliance before business sign-off.
• Proactively identify and resolve recurring technical challenges Drive root cause analysis and implement long-term solutions that improve platform reliability and performance.
• Maintain data pipelines, enable reliable data ingestion, transformation, and reporting across reconciliation systems.
• Ensure compliance and governance, Lead SOX compliance, patching, upgrades, disaster recovery protocols, and certificate rollovers.
• Raise and manage risks effectively Identify potential delivery or operational risks early, communicate them clearly, and work with stakeholders to mitigate impact.
• Maintain detailed records of requirements, technical specifications, deployment plans, test results, support procedures, and change logs to ensure traceability and audit readiness.
• Engage cross-functional teams, work with architecture, ETL and business units to deliver integrated solutions.
• Drive automation and continuous improvement initiatives that enhance operational efficiency and reduce manual effort.
• Provide technical leadership and mentoring guide support engineers, share best practices, and foster a culture of engineering excellence.

Desirable Experience

Tools

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including :

Ko mātou tēnei | Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai ināianei! | Apply Now!

Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater

Applications Close

11 September 2025

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