Retail Manager Mitre 10 Mega Papanui

About The Job

One of our managers is retiring, and we're looking for an experienced Retail Manager to lead some of our Retail departments and drive service excellence.

This is a key leadership role focused on empowering our team, maximising sales, and delivering an outstanding customer experience.

This a 42.5 hours per week position and will include a permanent weekend rostered shift.

What You'll Be Doing

Lead the day-to-day operations of our retail departments

Drive customer service excellence and ensure a seamless shopping experience.

Collaborate with the General Manager and peers to achieve store goals and profitability.

Manage stock, merchandising, promotions, and retail service delivery.

Support recruitment, rostering, and performance management in your zone.

Actively participate in Duty Management and key holding responsibilities.

Coach and develop your team to deliver epic customer experiences.

Ensure compliance with Health & Safety, store policies, and legislative requirements.

Maintain high merchandise presentation standards and operational efficiency.

What You'll Bring

Proven leadership experience in a retail environment.

Ability to coach, motivate, and empower teams.

Excellent communication, problem-solving, and organisational abilities.

Understanding of relevant legislation (e.g., Fair Trading Act, Consumer Guarantees Act).

IT competency and familiarity with retail systems.

A passion for home improvement and helping customers with their projects.

Why join us?

Chance to join the multi award winning high performing team at Papanui MEGA

Join a trusted Kiwi brand with a strong community focus.

Work alongside a passionate and supportive leadership team.

Enjoy opportunities for career growth and development within the Mitre 10 network.

Ready to make your mark?

Apply now and help us create a store team that's committed to helping Kiwis love where they live, work, and play.

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