Case Manager | Kaituitui - Auckland Central East Region - December Start Date!

Case Manager | Kaituitui - Auckland Central East Region - December Start Date!

Join our dedicated teams supporting communities across Tāmaki Makaurau — with MSD Service Centres across Central & East Region , no two days are the same!

• Full-time, permanent | Monday to Friday
• Start dates from : December 2025

This is real work that changes lives — including your own.

Case Managers are the face of public service at the frontline. You’ll work with New Zealanders navigating challenging life situations, such as employment changes, housing transitions, or financial stress, and help connect them to the right support at the right time. This is complex, high trust mahi. You’ll be making decisions that impact whānau and communities, balancing empathy and policy, speed and accuracy. If you value people, process, and purpose, and can bring calm to complexity — this could be the role for you.

What you’ll need to succeed | Ko tō āhua

You’ll put clients at the centre — listening deeply, responding with care, and helping people move forward in a way that works for them. You’ll bring a high level of personal integrity, initiative, and self-management.

You’ll also need to be :

A day in the life :

What you’ll be part of :

In return, we’ll give you :

Recruitment and Selection Details :

Salary range : $69,519.00 - $84,041.00

A competitive salary based on Band 4 ($69,159 – $84,041). Appointments may be considered potentially up to the midpoint $76,779 depending on your relevant skills, experience and other factors.

We are recruiting only in the Auckland Central & East Region.

Service Centres in this region include : Highland Park | Tāmaki | Queen St | Mt Eden | Three Kings | Onehunga | Mt Albert | Avondale | New Lynn

Please note : other Auckland Service Centres are not part of this recruitment.

How to Apply | Me pēhea te tuku tono

To apply, click the 'Apply Now' button to upload your CV and complete the online application form.

You do not need to submit a cover letter. Instead, you’ll be asked to respond to one short question as part of the application form (each with a 2000-character limit) :

Internal MSD Employees – please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.

Joining us

Joining MSD means being part of a whānau that celebrates the diversity each individual represents. We show manaaki, we care about the wellbeing and success of people and want everyone to thrive, and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. We are a Treaty partner committed to strengthening relationships with Māori, Hapū, Iwi and communities to realise their own potential and aspirations.

If you have any support or access requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.

#J-18808-Ljbffr