Team Member

Overview

You will be joining our team at Howick and Pakuranga Leisure Centre whose main goal is to inspire Aucklanders to be more active.

You only get one chance to make a fantastic first impression and our Customer Support Team are the people that make it happen when Aucklanders visit our Centres.

Responsibilities

Working as a Customer Support Representative, right from the first smile you will be responsible for ensuring an effective and professional frontline service to our diverse customer base, dealing with a wide range of inquiries, both face-to-face and on the phone.

You will find that no day is the same!

Tuesdays

• pm

Fridays 9.00am –

Saturdays 9.00am – 2.00pm (will be working between Howick and Pakuranga Leisure Centre)

Sundays

Our centre operates 7 days a week from 7.30am - 6.30pm, flexibility will be key for the successful applicant as more shifts may become available.

He korero mou : About you

You will have proven administration and communication skills, as well as the ability to use your initiative to resolve problems and satisfy your customers' needs.

You're outgoing and enthusiastic nature, combined with a passion for delivering excellence in customer service, is the key to success in this role.

Training & Progression

We aim to upskill and progress your career, so if you wish to train and take on other functions within our centres such as Fitness Instructor or Recreation Assistant opportunity is there!

As a Team member, you can also pick up extra shifts if you are hired into a part-time position, both in the centre you were first hired to work in, or others.

Benefits

You'll have access to a range of fantastic Auckland Council benefits , including the option of a Zoo pass and a range of partnership discounts.

And as a Leisure Centre employee, you will enjoy free use of the facilities.

Employment Conditions

Auckland Council is committed to the protection and wellbeing of children.

This role is classified as a Children's Worker role under the Vulnerable Children Act

As such applicants will be required to undergo police vetting prior to commencing employment.

This position is also deemed a safety sensitive position and will require pre-employment drug testing.

Appointment will be subject to a satisfactory police check.

Equality, Diversity & Inclusion

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion.

If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Application Closing

Applications close : November 5th

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