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Customer Care Specialist
South Coast RadiologyAuckland, New Zealand7 days ago
Job descriptionCustomer Care Specialist to join our busy and welcoming team.This is your chance to play a key role in delivering exceptional patient experiences — from first contact to post-appointment support. What you'll be doing : Be the first point of contact for patients — in person, over the phone and via email Book appointments, manage referrals, and handle general enquiries Provide clear communication and support throughout the patient journey Liaise with clinical teams to ensure smooth day-to-day operations Maintain confidentiality and uphold high standards of professionalism What we're looking for : Previous experience in a customer service or administration role (healthcare preferred but not essential) A friendly, empathetic, and professional approach Excellent communication skills, both verbal and written Strong attention to detail and ability to multitask in a fast-paced environment Confident using booking systems and Microsoft Office (training provided) What we offer : A supportive team environment with ongoing training and development The chance to make a real difference in people's lives Competitive salary and employee benefits Career progression opportunities within a respected healthcare network About SRG Radiology : We are committed to delivering accurate, high-quality diagnostic imaging services across New Zealand. How to apply : If you're passionate about people, service, and making a positive impact, we'd love to hear from you. Apply Now to submit your CV and a brief cover letter. Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. Building a healthier world, by delivering the best health outcomes one patient at a time. Integral Diagnostics (IDX Group) is a leading provider of quality diagnostic imaging services, focused on delivering the best health outcomes for our patients. radiologists, imaging and support staff across 90 sites in Australia and New Zealand. Benefits, Culture and Well-Being! Competitive Salary Attractive salary with annual reviews to recognize your contributions. Paid Parental Leave Additional leave to support new parents. Fitness Passport : Access to over locations nationwide to support your fitness goals. Employee Discounts : Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more. Recognition Programs : Celebrate outstanding performance and dedication through our recognition platforms. Referral Bonuses : Financial incentives for referring great talent to our team. Career Advancement : Opportunities for career growth and succession planning within an innovative company. Work-Life Balance : Flexible work options for full-time or part-time roles. Community and Social Events : Engage in a supportive workplace with free parking and great social events. Ljbffr
Customer Care Specialist page is loaded## Customer Care Specialistlocations : Greenlanetime type : Full timeposted on : Posted 21 Days Agojob requisition id : JR
- Customer Care Specialist
- SRG Radiology (NZ)
- Location : Auckland Full-TimeHealthcare & Medical – Medical Administration
- Join a supportive, patient-focused team delivering essential healthcare services across New Zealand.
- At
- SRG Radiology (NZ)
- , we're proud to be part of one of the leading providers of diagnostic imaging in the country.
We are currently seeking a
Our experienced clinical and support teams work together to ensure each patient receives the highest standard of care — every time.
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For questions, email
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.
We have established a strong reputation for quality, excellence, and innovation based on the knowledge and skills of our professional teams.
IDX is listed on the Australian Securities Exchange (ASX) and trades in the ASX 300 Index.
We proudly now have a team of more than
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Customer Care Specialist • Auckland, New Zealand
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